All of our policies can be easily accessible here. Click on the links to see more about each policy.
Last Modified: August 10, 2018
Welcome to Shoclef.com (collectively with our websites and applications and any content accessible through our websites and applications, “Services”). Please review the dispute resolution provision below carefully, as it requires you to resolve disputes with us on an individual basis through arbitration. You will reimburse us all attorney’s fees, court fees, and other expenses if we prevail in the dispute. However, if we are found liable to you for any damage or loss, which is in any way connected with our use of our Services, then our liability will not exceed $100.00 USD. We provide web-based platforms to connect you with other users and businesses. We are not liable to you for the products or services made available on our Services. Please treat other users with courtesy and respect, as you are solely responsible for your interactions with other users and businesses.
1.2 By using the Services, you represent and warrant that you are of at least 18 years of age. If you do not meet this requirement, you must not access or use the Services.
3.1 We may withdraw or amend the Services, and any service or material we provide on the Services, in our sole discretion without notice. We are not liable if all or any part of the Services is unavailable at any time, or for any time period. From time to time, we may restrict access to some parts of the Services, or the entire website, to users, including registered users.
3.2 To access the Services or some of the resources it offers, you may be asked to provide certain registration details or other information. It is a condition of your use of the Services that all the information you provide on the Services is correct, current and complete.
3.3 If you choose, or are provided with, a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. Your account is personal to you and you will not provide any other person with access to the Services or portions of it using your user name, password or other security information. You will notify us immediately of any unauthorized access to or use of your user name or password or any other breach of security of your account.
4.1 The Services and all related content, software, applications, features and functionality (including but not limited to all information, code, drawings, graphics, metadata, meta tags, marking information, page format and style, pictures, phrases, product descriptions, text, displays, images, video and audio, and the design, selection and arrangement thereof, the compilation of all of the foregoing and all intellectual property rights and goodwill associated therewith) (collectively referred to as “Content”) are owned or licensed by Shoclef Corporation Limited and managed by its family of companies based on the regions, and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws. We reserve all rights in and to the Content. Unless we expressly grant you such right, we do not grant you any right, title or interest in or to any part of the Content.
4.3 Our name, the terms, logo, trademarks, and all related names, logos, product and service names, designs and slogans our trademarks (or our affiliates’ or licensors’). You must not use such marks without our prior written permission. All other names, logos, product and service names, designs and slogans on the Services are the trademarks of their respective owners.
6.2 Additionally, you agree not to:
You also agree to observe and follow the following posting rules:
7.2 You retain all ownership of the User Contributions. Any User Contributions you post to the Services will be considered non-confidential and non-proprietary. By providing any User Contributions on the Services, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors and assigns the perpetual, irrevocable, non-exclusive, royalty-free, worldwide license to use, reproduce, modify, perform, display, distribute and otherwise disclose to third parties any such content or information.
7.3 If you provide promotional or advertising materials through our Services to promote your services or products, you agree that such materials are truthful and accurate. The promotion must also comply with all applicable laws (such as any applicable sweepstake law). You agree to be fully responsible for the materials and to indemnify us against any claims or damages arising out of or related to your materials. You will reimburse us for any expenses and fees related to the materials, including any customer services or legal fees incurred as relate to your materials.
7.4 We may allow you to communicate with other users through chat, video chat, or other methods. By using the feature, you agree that we may retain a copy of the communication for internal purposes, such as to investigate fraud or misconduct. You also grant us a license to use the communication, your user name, your likeliness, and other content that appears in the communication for the purpose of marketing and promoting our Services.
8.1 We have the right to:
8.2 Without limiting the foregoing, we have the right to disclose the identity or other information of anyone posting any materials on or through the Services to the extent it complies with any requests from law enforcement authorities or court order without any liability to you.
9.1 The information presented on or through the Services is made available solely for general information purposes. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
9.3 The Services may include content provided by third parties, including materials provided by other users, bloggers and third-party licensors, syndicators, aggregators or reporting services. All statements and opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by us, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect our opinion. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
9.4 There may be risks of dealing with people acting under false pretenses. We use several techniques to verify the accuracy of certain information our paying Users provide us when they register with us. However, because user verification on the Internet is difficult, we cannot and do not confirm each User's purported identity. We encourage you to use various means, as well as common sense, to evaluate with whom you are dealing.
9.5 We may offer you products or services for purchase. We may make these products or services available under our brand or under our partners’ brands. Unless expressly stated at the time of purchase, these products and services are offered to you AS-IS without any warranties. We make no warranties as to the quality or performance of the products and services. Any descriptions of the products and services are for general information only, and do not constitute any warranty related to the products or services.
9.5 You fully assume the risks of conducting any purchase and sale transactions in connection with using the Services, and you fully assume the risks of liability or harm of any kind in connection with subsequent activity of any kind relating to products or services that are the subject of transactions using the Services. Such risks may include, but are not limited to, misrepresentation of products and services, fraudulent schemes, unsatisfactory quality, failure to meet specifications, defective or dangerous products, unlawful products, claims that the product or services that infringe third-party rights, delay or default in delivery or payment, cost miscalculations, breach of warranty, breach of contract and transportation accidents. We are not be liable or responsible for any damages, claims, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may arise as result of or in connection with the transaction between you and other users of the Services.
9.6 You are solely responsible for all of the terms and conditions of the transactions conducted on, through or as a result of use of the Services, including, without limitation, terms regarding payment, returns, warranties, shipping, insurance, fees, taxes, title, licenses, fines, permits, handling, transportation and storage. You will provide all information and materials as we may reasonably require in connection with your transactions conducted on, through or as a result of use of the Services. We may suspend or terminate any User’s account if you fail to provide the required information and materials.
9.7 We are not responsible or liable for any services, products, or information provided by other users or our business partners. We are not responsible or liable for the conducts or recommendations of other users or business partners. We are not responsible or liable for any injury or damages that you may suffer through your interaction with other users or through your use of the Services. Your ability to provide or obtain goods and services through the Services does not make us a provider of logistics or delivery services, TV channel, telecommunications company, or as a transportation carrier.
9.8 If you have a dispute with any party to a transaction, you will release and indemnify us (and our agents, affiliates, directors, officers and employees) from all claims, demands, actions, proceedings, costs, expenses and damages (including without limitation any actual, special, incidental or consequential damages) arising out of or in connection with such transaction.
9.9 We endeavor to provide you with a secure platform and we expect you to do the same for your buyers. As such, please do not: (a) make transactions outside of our payment system, (b) attempt any fraud or launder money, (c) attempt to drive traffic to another site, (d) abuse our referral system, (e) make false claims against other users, or make other users do something illegal or hurt them in some way, and (f) ask for password or username from other users.
10. Different Roles Within the Services.
10.1 You may be able to choose the role when you log into the Services. By selecting a specific role, you agree to the additional terms for that role.
10.2. Buyer. As a “buyer”, you are able to view available goods and services, communicate with other users, and purchase the goods and services. You must not encourage or instruct others to engage in behaviors that may be illegal or may cause personal injury or property damage. Please review the products and services carefully before your purchase as you assume full risks and liabilities related to the products and services. You agree that your transaction is between you and the entity offering the goods and services. We are not liable or responsible for any claims or complaints you may have on the goods and services that you’ve purchased.
10.3 Observer. As an “observer”, you are able to view available goods and services and communicate with other users. You must not encourage or instruct others to engage in behaviors that may be illegal or may cause personal injury or property damage.
10.4 Player. As a “player”, you are able to communicate with other users who may request you to perform certain tasks. You must not perform anything that may be illegal or may cause personal injury or property damage.
10.5 Personal Shopper. As a “personal shopper”, you are able to communicate with other users who may request you to procure certain items on their behalf. You must be truthful and depict the goods accurately (such as the quality and the price). You must purchase and deliver the goods in accordance with the terms that you agree to between you and the user making the request. You are responsible for collecting any fees from the users making the request.
10.6 Service Provider. As a “service provider” you are able to communicate with other users who may request you to perform certain services or provide certain advices. You agree to charge a fair price for your services. You must perform the services in a competent, professional, truthful, and workman-like manner. You must not provide services where you lack the knowledge or expertise, or where you lack the necessary licenses or qualifications to provide the services. You must not perform anything that may be illegal or may cause personal injury or property damage. You are responsible for performing the Services under the terms that you agree to and collecting any fees from the users making the requests.
10.7 Business. As a “business” you are able to communicate with other users and offer for sale your goods. You agree to charge a fair price for your goods. You must be truthful and depict the goods accurately (such as the quality and the price). You must not offer for sale goods that may be illegal or may cause personal injury or property damage. You must not offer for sale goods that are prohibited by our Services. You are responsible for the sales of the goods under the terms that you agree to with other users and collecting any fees from the users making the purchase.
11.1 You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part without our express written consent.
11.2 The Services may provide certain social media features that enable you to:
11.4 You agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We reserve the right to withdraw linking permission without notice.
If the Services contain links to other sites and resources provided by third parties, these links are provided for your convenience only. We have no control over the contents of those sites or resources, and accepts no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third party sites linked to the Services, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
We are based in California, United States. We make no claims that the Services or any of its content is accessible or appropriate in your country. Access to the Services may not be legal by certain persons or in certain countries. You access the Services on your own initiative and are responsible for compliance with local laws.
We may establish standard practices and limits regarding the use of the Services, including the type of user-posted content permitted on the Services, maximum number of days user-created content is displayed, accessible or retained by us or the maximum number of e-mails an account will send or receive and the maximum disk-space allotted to each end user. We are not liable for the preservation or deletion of any content or personal information maintained by the Services. We reserve the right to modify its usage and storage of content and information from time to time.
16.2 Connection Fee. You may connect with another user or business by “going live” or connect through our Services. Connection Fees are based on the number of minutes that you are “live” or connected with that user or business, starting the moment you are “live” or connected. The Connection Fees vary depending on the type of users whom you are connecting. Unless otherwise stated at the time of connection, the following rates apply:
16.3 Revenue Sharing. For any Connection Fees you receive from other users of our Services, you will pay us 50% of the Connection Fees. If you receive payment for the goods and services that you make available through our Services, or if you receive payment as “tips” to perform certain actions through our website and application, then you agree that we are entitled to, and you will pay us 20% of the payment and tips you may receive.
16.4 Additional Documentation. We may require additional proof of purchase, receipt, or invoice before we credit the payment to your account. You must provide valid and truthful documents as required before we complete the transaction.
16.5 Charges Related to Goods and Services. Your use of the Services may result in charges to you for the services or goods you receive ("Charges"). We will receive or enable your payment of the applicable Charges for services or goods obtained through your use of our Services. Charges will be inclusive of applicable taxes or government fees where required by law. Charges may include other applicable fees or surcharges. You are responsible for all Charges that you have incurred through our Services. You will reimburse us for any fees that we may incur as relate to these Charges. To the extent that you are receiving payments from other users of our Services, you are also responsible for all taxes related to the payments and will indemnify us against any claims related to these payments.
16.6 Payment Method. We will enable all Charges and payments using the preferred payment method designated in your account. If your primary Account payment method is determined to be expired, invalid or otherwise not able to be charged, we may use a secondary payment method in your account, if available. If available, we may allow you to pay for the goods and services through the credits you may purchase from our Services. Any payments by you (whether for the Connection Fees, for the credits, or for the purchases of goods and services) are final and non-refundable. Any dispute related to the goods and services is between you and the other user, and you will release us from and indemnify us against any claims related to the goods and services you may purchase.
16.7 We may establish, remove, or revise Charges for any or all services or goods obtained through the use of the Services at any time in our sole discretion. We may provide certain users with promotional offers and discounts that may result in different amounts charged for the same or similar services or goods obtained through the use of the Services. Such promotional offers and discounts, unless also made available to you, have no bearing on your use of the Services or the Charges applied to you. You may elect to cancel your request for Services at any time prior to the commencement of such Services, in which case you may be charged a cancellation fee on other user or our business partners’ behalf. In certain cases, Charges you incur will be owed directly to other user or our business partner, and we will collect payment of those charges from you, on other user or our business partner’s behalf as their limited payment collection agent, and payment of the Charges shall be considered the same as payment made directly by you to the other user or business partner. You will be responsible and have agreed to pay for any fees and expenses related to the collection of payment for the Charges.
16.8 Deductions and Withholding. We may deduct from your account without notice any fees and expenses related to the goods and services you make available through our Services, or related to your use of our Services. We require that you accrue at least US $100 (or other amount as we deem sufficient) in your Shoclef account before we transfer the payment to a bank account that you designate.
YOUR USE OF THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THIS SITE IS AT YOUR OWN RISK. THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. EXCEPT AS PROHIBITED BY LAW, WE DISCLAIM ALL WARRANTIES OF EVERY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATION OR WARRANTY WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THIS SITE. WE MAKE NO REPRESNTATION OR WARRANTY THAT THIS SITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT OUR SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
IN NO EVENT WILL WE, OUR AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY SITES LINKED TO IT, ANY CONTENT ON THIS SITE OR SUCH OTHER SITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THIS SITE OR SUCH OTHER SITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. HOWEVER, IF WE ARE FOUND LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICES OR ANY CONTENT, OUR LIABILITY WILL NOT EXCEED $100.00 USD.
THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
21.1 Process. For any concern or dispute you may have, you agree to first try to resolve the dispute informally by contacting us. If a dispute is not resolved within 30 days of submission, you or we must resolve any claims relating to these terms or the Services through final and binding arbitration.
21.2 Rules. American Arbitration Association (“AAA”) will administer the arbitration in San Francisco, California pursuant to AAA’s Consumer Arbitration Rules and the Supplementary Procedures for Consumer Related Disputes. There will be one arbitrator that you and we both select. The arbitration will be conducted in the English language, but any witness whose native language is not English may give testimony in the witness’ native language, with simultaneous translation into English (at the expense of the party presenting the witness). Judgment upon the award rendered may be entered and will be enforceable in any court of competent jurisdiction having jurisdiction over the parties.
You may only resolve disputes with us on an individual basis, and may not bring a claim as a plaintiff or a class member in a class, consolidated, or representative action.
Our failure to enforce or exercise any of these terms is not a waiver of that section. If a particular term is not enforceable, the unenforceability of that term will not affect any other terms.
You may not assign or otherwise transfer these terms or your rights and obligations under these terms, in whole or in part, without our written consent and any such attempt will be void. We may transfer our rights under these terms to a third party.
If you believe that your work has been improperly copied and posted to the Services, please provide us with your name, address, telephone number, e-mail address, a physical or electronic rendering of your signature, a description of your copyrighted work, a description of the location of your copyrighted work on the Services and a statement by you made under penalty of perjury that the above information is accurate and that you are the copyright owner or otherwise authorized to act on behalf of the copyright owner.
Thank you for visiting Shoclef.com.