All of our policies can be easily accessible here. Click on the links to see more about each policy.
Last Modified: AUGUST 10, 2018
This website or product is operated by Shoclef Corporation Limited in Hong Kong.
We and our third-party vendors collect the personal information that you provide to us, as well as information automatically collected when you interact with our Services, through cookies and analytics tracking tools, which help us evaluate the performance of our Services, advertise on sites across the internet, show customized ads based on past visits to our Services, and provide you with a better user experience.
We may use your personal information that you provide to us in the process of establishing an account on our Services in the following ways:
We may use your personal information that you provide to us in the process of making a purchase in the following ways:
To fulfill your product orders, we may also disclose your personal information to our affiliates, third-party service providers or distributors.
When you share your content with others, or invite others to use our Services, we may collect information you provide about those people such as name, mailing address, email address, and phone number. We will use the information to fulfill your requests, provide the relevant Services, or for anti-fraud purposes.
We and our third-party vendor s also gather non-descriptive, non-personal information about how our Services are used. The following are some examples of non-personal information that we collect and how we may use it:
We appreciate that you may change your mind about our use of your personal information in the future. We offer several ways you can inform us about your privacy preferences:
Please note that if you unsubscribe from our communications, you may still receive communications already in production until your request is fully processed. If you request that your registration information be deleted or if you unsubscribe from communications, we may maintain information about sales transactions or service inquiries for future service and record keeping purposes.
As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.
We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. We may use this information in our marketing and advertising services.
In some of our email messages, we use a “click-through URL” linked to content on our website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.
Pixel tags enable us to send email messages in a format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.
We may deliver ads through our advertising platform within our Services and in the App Store. If you do not wish to receive ads targeted to your interests from our advertising platform, you may choose to enable Limit Ad Tracking, where such feature is available. The Limited Ad Tracking, if available, will opt your account out of receiving such ads regardless of what device you are using. If you enable Limit Ad Tracking on your mobile device, third-party apps cannot use the Advertising Identifier, a non-personal device identifier, to serve you targeted ads. You may still see ads in the Live Shopping or News Feeds based on context like your search query or the channel you are reading. In third-party apps, you may see ads based on other information.
To provide location-based services on our Services, we and our partners and licensees may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by us and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt in to their location services.
Some location-based services offered by us, such as “Go Live” require your personal information for the feature to work.
Our Services may contain links to third-party websites, products, and services. Our Services may also use or offer products or services from third parties − for example, a third party app.
Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.
We use technological security measures to preserve the security of your information, including without limitation, encryption technologies and authentication tools. Your personal information is contained behind secure networks and is only accessible to a limited number of persons who have a need to access your personal information for purposes of managing our website and providing you information as you have requested. All orders are placed through a secure server. Please be aware that no electronic data transmission over the internet can be 100% secure.
When you use our Services or post on our forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.
We may transfer your information to our family of companies, to other service providers or distributors outside of your country or territory. We have teams worldwide, including in the United States. We acknowledge that the data protection laws governing our services may not be as comprehensive as those of your country or territory and we will take steps to ensure that your privacy rights are respected. When transferring personal data outside of the European Union, we require all third parties that are not our affiliates to agree to the EU Model Contracts, or contracts with similar provisions and safeguards.
We respect the privacy of children. Our website is not designed to attract an audience younger than 18. We do not knowingly collect personal information from children under 18. Please contact us using the contact details below if you believe we may have collected information from your child, and we will work to delete it.
Under California laws, California residents can request information from us whether we have disclosed a person’s personal information to any third parties for the third parties' direct marketing purposes. We will not sell or share your personal information with third-party companies for their direct marketing purposes without your consent. California residents desiring to request further information about our compliance with these laws or have questions or concerns about our privacy practices and policies are welcome to contact us using the contact information below.
You can help ensure that your contact information and preferences are accurate, complete, and up to date by logging in to your account. You can contact us at any time to obtain the personal information we possess about you, or modify any personal information we retain that is incorrect. Please let us know what information you would like to receive from us, or what information is incorrect, and we will respond to you. Your request should include your name and proof of your identity.
We welcome your questions, comments, and concerns about privacy. Please send us any and all feedback pertaining to privacy, or any other issue.
For questions or concerns, please email us at: