Terms

All of our policies can be easily accessible here. Click on the links to see more about each policy.

Acceptable Use Policy

Last Update: August 10, 2018

You are independently responsible for complying with all applicable laws in all of your actions related to your use of Shoclef services, regardless of the purpose of the use. In addition, you must adhere to the terms of this Acceptable Use Policy, which is incorporated into and governed by the Terms of Use.

Prohibited Activities

You may not use the Shoclef service for activities that:

  1. violate any law, statute, ordinance or regulation.
  2. relate to transactions involving (a) narcotics, steroids, certain controlled substances or other products that present a risk to consumer safety, (b) drug paraphernalia, (c) cigarettes, (d) items that encourage, promote, facilitate or instruct others to engage in illegal activity, (e) stolen goods including digital and virtual goods, (f) the promotion of hate, violence, racial intolerance or the financial exploitation of a crime, (g) items that are considered obscene, (h) items that infringe or violate any copyright, trademark, right of publicity or privacy or any other proprietary right under the laws of any jurisdiction, (i) certain sexually oriented materials or services, (j) ammunition, firearms, or certain firearm parts or accessories, or (k) certain weapons or knives regulated under applicable law.
  3. relate to transactions that (a) show the personal information of third parties in violation of applicable law, (b) support pyramid or ponzi schemes, matrix programs, other "get rich quick" schemes or certain multi-level marketing programs, (c) are associated with purchases of annuities or lottery contracts, lay-away systems, off-shore banking or transactions to finance or refinance debts funded by a credit card, (d) are for the sale of certain items before the seller has control or possession of the item, (e) are by payment processors to collect payments on behalf of merchants, (f) are associated with the sale of traveler's checks or money orders, (h) involve currency exchanges or check cashing businesses, (i) involve certain credit repair, debt settlement services, credit transactions or insurance activities, or (k) involve offering or receiving payments for the purpose of bribery or corruption.
  4. involve the sales of products or services identified by government agencies to have a high likelihood of being fraudulent.
 

Activities Requiring Approval

Shoclef requires pre-approval to accept payments for certain services as detailed in the chart below.

Service Requiring Pre-Approval Contact Information
Airlines and scheduled or non-scheduled charters/jets/air taxi operators; collecting donations as a charity or non-profit organization; dealing in jewels, precious metals and stones; acting as a money transmitter or selling stored value cards; selling stocks, bonds, securities, options, futures (forex) or an investment interest in any entity or property; or providing escrow services. Please send contact information, business website URL and a brief business summary to compliance@Shoclef.com
Providing file sharing services or access to newsgroups; or selling alcoholic beverages, non-cigarette tobacco products, e-cigarettes or prescription drugs/devices. Please send contact information, business website URL and brief business summary to aup@Shoclef.com
Activities involving gambling, gaming and/or any other activity with an entry fee and a prize, including, but not limited to casino games, sports betting, horse or greyhound racing, fantasy sports, lottery tickets, other ventures that facilitate gambling, games of skill (whether or not legally defined as gambling) and sweepstakes, if the operator and customers are located exclusively in jurisdictions where such activities are permitted by law. Please send contact information, business website URL and brief business summary to aup@Shoclef.com

More Information

To learn more about the Acceptable Use Policy, please refer to our Help Center.

 

Violations of the Acceptable Use Policy

We encourage you to report violations of this Acceptable Use Policy to Shoclef immediately. If you have a question about whether a type of transaction may violate the Acceptable Use Policy, you can email Shoclef’s AUP Compliance Department at: aupviolations@Shoclef.com.

Intellectual Property Rights Complaints

Last Updated: August 10, 2018

We respect the intellectual property rights of others. Our Terms of Use require that information posted by our users be accurate, lawful and not in violation of the rights of third parties. To promote these objectives, we provide a process for submission of complaints concerning content posted by our users.

We may make a good faith attempt to forward the written notification, including the complainant’s contact information, to the user who posted the content or take other reasonable steps to notify the user that we have received notice of an alleged violation of intellectual property rights or other content violation. It is also our policy, in appropriate circumstances and in our discretion, to disable and/or terminate the accounts of users, or groups as the case may be, who infringe or repeatedly infringe the rights of others or otherwise post unlawful content.

Any notice or counter-notice you submit must be truthful and must be submitted under penalty of perjury. A false notice or counter-notice may give rise to personal liability. You may therefore want to seek the advice of legal counsel before submitting a notice or a counter-notice.

Claims regarding copyright infringement

Notice of Copyright Infringement:

Pursuant to the Digital Millennium Copyright Act (17

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  2. A description of the copyrighted work that you claim has been infringed;
  3. A description specifying the location on our website of the material that you claim is infringing;
  4. Your email address and your mailing address and/or telephone number;
  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  6. A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Please submit your notice to our Copyright Agent by filling out the form above or write to us at:
Shoclef Inc.
Copyright Agent
995 Market St, 2nd Floor
San Francisco, CA 94102
USA
infringement@shoclef.com

Counter-Notice:

If you believe that a notice of copyright infringement has been improperly submitted against you, you may submit a Counter-Notice, pursuant to Sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. You may provide a written communication which contains:

  1. Your physical or electronic signature;
  2. Identification of the material removed or to which access has been disabled;
  3. A statement under penalty of perjury that you have a good faith belief that removal or disablement of the material was a mistake or that the material was misidentified;
  4. Your full name, your email address, your mailing address, and a statement that you consent to the jurisdiction of the federal and state court located in San Francisco, California, and that you will accept service of process from the Complainant submitting the notice or her authorized agent.

Please submit your notice to our Copyright Agent by filling out the form above or write to us at the address above.

Claims regarding content other than copyright infringement

For issues other than copyright infringement please visit our Help Center where you’ll find information on how to flag and report other types of content violations.

Intellectual Property Rights Protection Policy

Updated on August 10, 2018

 

1. Overview

We respect intellectual property rights of others and we expect our users to honor the same.  We take a serious stance in dealing with intellectual property infringement claims on our websites, applications, and services (collectively, “Services”). We also rely on the cooperation of intellectual property rights owners.

2. Intellectual Property Right (“IPR”) Protection

Listings of counterfeits, replicas, or other unauthorized items are prohibited on the Services strictly. We may remove listings of offers to sell or purchase counterfeits, replicas, or other unauthorized items.

 

We have the full discretion to take any enforcement action anytime for certain extreme / conspicuous situations, such as but not limited to where litigation has already been initiated by intellectual property rights holder.

3. Infringement Claims

All intellectual property infringement claims will be made under penalty of perjury. Intellectual property right holders further agrees to indemnify and hold Shoclef.com harmless from all claims, causes of action, damages and judgments arising out of any removal of product listings pursuant to intellectual property infringement claims. 

 

As a neutral e-commerce platform Shoclef.com does not adjudge conflicting intellectual property infringement claims. Any action taken by us may not be construed as any endorsement of any intellectual property infringement claim. All conflicting intellectual property infringement claims will be resolved by the relevant conflicting parties separately from Shoclef.com and the Site. 

 

4. IP Protection Platform (“IPP Platform”), the online report system 

Intellectual property right holders shall file intellectual property infringement claims via the IPP Platform for centralized processing. Intellectual property infringement claims submitted via the IPP Platform will be processed through our online system. 

 

The IPP Platform provides an efficient and transparent channel for intellectual property right holders to file intellectual property infringement claims and request takedown of allegedly infringing listings from the Site.Three types of materials must be submitted to the IPP Platform to facilitate processing of intellectual property infringement claims, namely:


          
  1. Proof of identity of the complaining party and relevant authorization if the complaining party is not the intellectual property right holder;  
  2. Proof of intellectual property ownership;
  3.     
  4. Exact clickable hyperlinks to the relevant allegedly infringing listings on the Site Shoclef.com will evaluate intellectual property infringement claims filed via the IPP Platform promptly. Members subject to intellectual property infringement claims will be notified of the claims and the contact information of the intellectual property right holders will be provided to the members to facilitate direct conflict resolution and claim handling.

 Members subject to intellectual property infringement claims may submit counter-notifications to dispute the corresponding claims. Intellectual property right holders will be notified if and when any counter-notifications are filed and may accept or reject such counter-notifications. Shoclef.com reserves the right to reinstate any listing subject to intellectual property infringement claims at our discretion.

Advertising Policy

Last Update: August 10, 2018

Your ads must not violate our Terms of Use and our communications policy. Additionally, your ads must adhere to the following requirements:

  1. Prohibited Content:
    1. Your ads must not constitute, facilitate, or promote illegal products, services or activities. Ads targeted to minors must not promote products, services, or content that are inappropriate, illegal, or unsafe, or that exploit, mislead, or exert undue pressure on the age groups targeted.
    2. Ads must not discriminate or encourage discrimination against people based on personal attributes such as race, ethnicity, color, national origin, religion, age, sex, sexual orientation, gender identity, family status, disability, medical or genetic condition.
    3. Ads must not promote the sale or use of tobacco products and related paraphernalia.
    4. Ads must not promote the sale or use of illegal, prescription, or recreational drugs.
    5. Ads must not promote the sale or use of unsafe supplements, as determined by Shoclef in its sole discretion.
    6. Ads must not promote the sale or use of weapons, ammunition, or explosives.
    7. Ads must not promote the sale or use of adult products or services, except for ads for family planning and contraception. Ads for contraceptives must focus on the contraceptive features of the product, and not on sexual pleasure or sexual enhancement, and must be targeted to people 18 years or older.
    8. Ads must not contain adult content. This includes nudity, depictions of people in explicit or suggestive positions, or activities that are overly suggestive or sexually provocative.
    9. Ads must not contain content that infringes upon or violates the rights of any third party, including copyright, trademark, privacy, publicity, or other personal or proprietary rights. To report content that you feel may infringe upon or violate your rights, please check these details.
    10. Ads must not contain shocking, sensational, disrespectful or excessively violent content.
    11. Ads must not contain content that asserts or implies personal attributes. This includes direct or indirect assertions or implications about a person’s race, ethnic origin, religion, beliefs, age, sexual orientation or practices, gender identity, disability, medical condition (including physical or mental health), financial status, membership in a trade union, criminal record, or name.
    12. Ads, landing pages, and business practices must not contain deceptive, false, or misleading content, including deceptive claims, offers, or methods.
    13. Ads must not contain content that exploits controversial political or social issues for commercial purposes.
    14. Ads must not direct people to non-functional landing pages. This includes landing page content that interferes with a person’s ability to navigate away from the page.
    15. Ads may not promote the sale of spy cams, mobile phone trackers or other hidden surveillance equipment.
    16. Ads must not contain profanity or bad grammar and punctuation. Symbols, numbers, and letters must be used properly.
    17. Ads must not contain images that portray nonexistent functionality.
    18. Ads must not contain "before-and-after" images or images that contain unexpected or unlikely results. Ad content must not imply or attempt to generate negative self-perception in order to promote diet, weight loss, or other health related products. Ads for health, fitness or weight loss products must be targeted to people 18 years or older.
    19. Ads must not promote payday loans, paycheck advances or any other short-term loan intended to cover someone's expenses until their next payday.
    20. Ads promoting income opportunities must fully describe the associated product or business model, and must not promote business models offering quick compensation for little investment, including multilevel marketing opportunities.
    21. Ads may not promote penny auctions, bidding fee auctions or other similar business models.
    22. Ads may not promote fake documents, such as counterfeit degrees, passports or immigration papers.
    23. Ads must not contain content leading to external landing pages that provide an unexpected or disruptive experience. This includes misleading ad positioning, such as overly sensationalized headlines, and leading people to landing pages that contain minimal original content and a majority of unrelated or low quality ad content.
    24. Ads must not contain spyware, malware, or any software that results in an unexpected or deceptive experience. This includes links to sites containing these products.
    25. Ads must not contain audio or flash animation that plays automatically without a person's interaction or expands within our website after someone clicks on the ad.
    26. Ads must not promote products or items that facilitate or encourage unauthorized access to digital media.
    27. Ads must not use tactics intended to circumvent our ad review process or other enforcement systems. This includes techniques that attempt to disguise the ad's content or destination page.
  2. Restricted Content:
    1. Ads that promote or reference alcohol must comply with all applicable local laws, required or established industry codes, guidelines, licenses and approvals, and include age and country targeting criteria consistent with our targeting guidelines and applicable local laws. Note that ads promoting or referencing alcohol are prohibited in some countries, including but not limited to: Afghanistan, Brunei, Bangladesh, Egypt, Gambia, Kuwait, Libya, Norway, Pakistan, Russia, Saudi Arabia, Turkey, United Arab Emirates and Yemen.
    2. Ads for online dating services are only allowed with prior written permission. These must adhere to the dating targeting requirements and our dating quality guidelines found here. In order to be a registered dating partner, please fill out this form to begin your application process.
    3. Ads that promote or facilitate online real money gambling, real money games of skill or real money lotteries, including online real money casino, sports books, bingo, or poker, are only allowed with prior written permission. Authorized gambling, games of skill or lottery ads must target people 18 years or older who are in jurisdictions for which permission has been granted.
    4. Lotteries run by government entities may advertise on our platform, provided the ads are targeted in accordance with applicable law in the jurisdiction in which the ads will be served and only target people in the jurisdiction in which the lottery is available.
    5. Ads must not promote the sale of prescription pharmaceuticals. Ads for online and offline pharmacies are only permitted with prior written permission.
    6. Ads that promote acceptable dietary and herbal supplements may only target people who are at least 18 years of age.
    7. Ads for subscription services, or that promote products or services that include negative options, automatic renewal, free-to-pay conversion billing products, or mobile marketing are subject to our subscription services requirements.
    8. Ads promoting credit card applications or financial services with accredited institutions must clearly provide sufficient disclosure regarding associated fees, including APR percentages transaction fees, within the ad's landing page. Ads promoting loans or insurance services must not directly request the input of a person’s financial information, including credit card information.
    9. Ads promoting branded content must tag the featured third party product, brand or business partner using the branded content tool. Branded content within ads is defined as a creator or publisher's content that features or is influenced by a business partner for an exchange of value. When promoting branded content integrations, advertisers must use the branded content tool (please learn more here on how to tag the featured third party product, brand or business partner).
    10. Ads promoting student loan services must be targeted to people 18 years or older. Ads must not promote misleading or deceptive services related to student loan consolidation, forgiveness, or refinancing.
  3. Video ads and other dynamic ad types must comply the all of the rules listed in these Advertising Policies, including the Community Standards, as well as the policies below:
  4. Videos and other similar ad types must not use overly disruptive tactics, such as flashing screens.
  5. Ads for movie trailers, TV shows, video game trailers, and other similar content intended for mature audiences are only allowed with our prior written permission and must target people who are 18 years or older. Excessive depictions of the following content within these ads are not allowed:
    1. Drugs and alcohol use
    2. Adult content
    3. Profanity
    4. Violence and gore
  6. You must not use targeting options to discriminate against, harass, provoke, or disparage users or to engage in predatory advertising practices.
  7. If you target your ads to custom audiences, you must comply with the applicable terms when creating an audience.
  8. Lead Ads. Advertisers must not create Lead Ads questions to request the following types of information without our prior written permission.
    1. Account Numbers. Ads must not request account numbers, including frequent flyer numbers, loyalty card numbers, or cable or telephone account numbers without our prior permission.
    2. Criminal History. Ads must not request information regarding criminal or arrest history without our prior permission.
    3. Financial Information. Ads must not request financial information, including bank account numbers, bank routing numbers, credit or debit card numbers, credit scores, income, net worth or how much debt someone has without our prior permission.
    4. Government Issued Identifiers. Ads must not request government-issued identifiers, including Social Security numbers, passport numbers or driver's license numbers without our prior permission.
    5. Health Information. Ads must not request health information, including physical health, mental health, medical treatments, medical conditions or disabilities without our prior permission.
    6. Insurance Information. Ads must not request insurance information, including current insurance policy numbers, without our prior permission.
    7. Political Affiliation. Ads must not request information regarding political affiliation without our prior permission.
    8. Race or Ethnicity. Ads must not request information regarding race or ethnicity without our prior permission.
    9. Religion. Ads must not request information regarding religion or philosophical beliefs without our prior permission.
    10. Sexual Orientation. Ads must not request information regarding sexual orientation or information about the sexual life of the individual, including what gender(s) the person prefers to date, without our prior permission.
    11. Template Questions. Ads must not request the same or substantially similar information that you could use a Template Question to request.
    12. Trade Union Membership. Ads must not request information regarding trade Union membership status without our prior permission.
    13. Usernames or Passwords. Ads must not request usernames or passwords, including usernames and passwords for existing and new accounts, without our prior permission. If you want to direct people to sign up for an account with your site or service, you should use the Clicks to Website or Website Conversions objective when you run your ads.
  9. Use of Our Brand Assets
    1. Brand Endorsement. Ads must not imply Shoclef endorsement or partnership of any kind, or an endorsement by any other Shoclef Company.
    2. Copyrights & Trademarks. All other ads and landing pages must not use our copyrights, Trademarks, or any confusingly similar marks, except as expressly permitted by our trademark usage guidelines, or with our prior written permission.
  10. We reserve the right to reject, approve or remove any ad for any reason, in our sole discretion, including ads that negatively affect our relationship with our users or that promote content, services, or activities, contrary to our competitive position, interests, or advertising philosophy.
  11. These policies are subject to change at any time without notice.

Copyright Policy

Last Update: August 10, 2018

We respect the intellectual property rights of others. Our Terms of Use require that information posted by our users be accurate, lawful and not in violation of the rights of third parties. To promote these objectives, we provide a process for submission of complaints concerning content posted by our users.

We may make a good faith attempt to forward the written notification, including the complainant’s contact information, to the user who posted the content or take other reasonable steps to notify the user that we have received notice of an alleged violation of intellectual property rights or other content violation. It is also our policy, in appropriate circumstances and in our discretion, to disable and/or terminate the accounts of users, or groups as the case may be, who infringe or repeatedly infringe the rights of others or otherwise post unlawful content.

Any notice or counter-notice you submit must be truthful and must be submitted under penalty of perjury. A false notice or counter-notice may give rise to personal liability. You may therefore want to seek the advice of legal counsel before submitting a notice or a counter-notice.

Claims regarding copyright infringement

Notice of Copyright Infringement:

Pursuant to the Digital Millennium Copyright Act (17)

  1. An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest;
  2. A description of the copyrighted work that you claim has been infringed;
  3. A description specifying the location on our website of the material that you claim is infringing;
  4. Your email address and your mailing address and/or telephone number;
  5. A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and
  6. A statement by you, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner’s behalf.

Please submit your notice to our Copyright Agent by filling out the form above or write to us at:
infigement@shoclef.com

Counter-Notice:

If you believe that a notice of copyright infringement has been improperly submitted against you, you may submit a Counter-Notice, pursuant to Sections 512(g)(2) and (3) of the Digital Millennium Copyright Act. You may complete the Counter-Notice Regarding Claim of Copyright Infringement form, or otherwise provide a written communication which contains:

  1. Your physical or electronic signature;
  2. Identification of the material removed or to which access has been disabled;
  3. A statement under penalty of perjury that you have a good faith belief that removal or disablement of the material was a mistake or that the material was misidentified;
  4. Your full name, your email address, your mailing address, and a statement that you consent to the jurisdiction of the federal and state court located in San Francisco, California, and that you will accept service of process from the Complainant submitting the notice or her authorized agent.

Please submit your notice to our Copyright Agent by filling out the form above or write to us at the address above.

Claims regarding content other than copyright infringement

For issues other than copyright infringement please visit our Help Center where you’ll find information on how to flag and report other types of content violations. Learn more: Terms

COOKIE POLICY

Last Modified: AUGUST 10, 2018

At Shoclef, we believe in being clear and open about how we collect and use data related to you. . This cookie policy applies to any Shoclef product or service that links to this policy or incorporates it by reference

Does Shoclef use cookies?

Yes. As described in Privacy Policy, we use cookies and other technologies to ensure everyone who uses Shoclef.com has the best possible experience. Cookies also help us keep your account safe. By continuing to visit or use our services, you are agreeing to the use of cookies and similar technologies for the purposes we describe in this policy.

What is a cookie?

A cookie is a small file placed onto your device that enables Shoclef.com features and functionality. For example, cookies enable us to identify your device, secure your access to Shoclef and our sites generally, and even help us know if someone attempts to access your account from a different device. Cookies also enable you to easily share content on Shoclef and help us serve relevant ads to you.

When does Shoclef place cookies?

We use cookies on our sites (such as Shoclef .com and slideshare.net) and mobile applications. Any browser visiting these sites will receive cookies from us. We also place cookies in your browser when you visit non-Shoclef sites that host our plugins (for example, Shoclef 's "Share" button) or tags.

What types of cookies does Shoclef use?

We use two types: persistent cookies and session cookies. A persistent cookie helps us recognize you as an existing user, so it's easier to return to Shoclef or interact with our services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by Shoclef when you return to one of our sites or a partner site that uses our services (for example, our sharing or job application buttons). Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

Which Shoclef entity is using cookies?

If you reside in the United States, Shoclef Inc. will be responsible for your personal data provided to, or collected by or for, our Services. If you reside outside the United States, Shoclef will be the controller of your personal data provided to, or collected by or for, our Services.

What are cookies used for?

Cookies can be used to recognize you when you visit Shoclef.com, remember your preferences, and give you a personalized experience that's in line with your settings. Cookies also make your interactions with Shoclef faster and more secure. Additionally, cookies allow us to bring you advertising both on and off the Shoclef sites, and bring customized features to you through Shoclef plugins such as our "Share" button.

Categories of Use

Authentication
If you're signed in to Shoclef.com, cookies help us show you the right information and personalize your experience

Security

We use cookies to enable and support our security features, and to help us detect malicious activity and violations of our User Agreement.

Preferences, features and services

Cookies can tell us which language you prefer and what your communications preferences are. They can help you fill out forms on Shoclef more easily. They also provide you with features, insights, and customized content in conjunction with our plugins. You can learn more about plugins in our Privacy Policy.

Advertising

We may use cookies to show you relevant advertising both on and off the Shoclef site. We may also use a cookie to learn whether someone who saw an ad later visited and took an action (e.g. downloaded a white paper or made a purchase) on the advertiser's site. Similarly, our partners may use a cookie to determine whether we've shown an ad and how it performed, or provide us with information about how you interact with ads. We may also work with a partner to show you an ad on or off Shoclef , such as after you've visited a partner's site or application.

Performance, Analytics and Research

Cookies help us learn how well our site and plugins perform in different locations. We also use cookies to understand, improve, and research products, features, and services, including when you access Shoclef from other websites, applications, or devices such as your work computer or your mobile device.

What is Do Not Track (DNT)?

DNT is a concept that has been promoted by regulatory agencies such as the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing Internet users to control the tracking of their online activities across websites by using browser settings. The World Wide Web Consortium (W3C) has been working with industry groups, Internet browsers, technology companies, and regulators to develop a DNT technology standard. While some progress has been made, it has been slow. No standard has been adopted to this date. As such, Shoclef does not generally respond to "do not track" signals.

How are cookies used for advertising purposes?

Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our service, and know when content has been shown to you. Note: Because your web browser may request advertisements and beacons directly from third party ad network servers, these networks can view, edit, or set third party cookies, just as if you had requested a web page from their site. Ads served by Shoclef may also set third party cookies. If you are logged in on Shoclef.com, the Shoclef app or another Service that references this Cookie Policy or browsing a third party partner site of Shoclef and one of our cookies on your device identifies you, your usage (such as your browsing behavior) and log data (such as your IP address), will be associated by us with your account as noted in Section 1.3 of our Privacy Policy. We also use aggregate data from third parties and data from your profile and Shoclef activity. If you are a Shoclef member but logged out of your account on a browser, Shoclef may still continue to log your interaction with our services on that browser for up to 30 days in order to generate usage analytics for our services, which analytics we may share in aggregate form with our advertising customers. Unless you clear these cookies from your browser, we may use this information to:
provide more relevant, interest-based advertising
provide aggregate reports of ads activity to advertisers and websites hosting the ads
help website and app owners understand how visitors engage with their sites or apps
detect and defend against fraud and other risks to protect users and partners
improve our products

We do not provide any personal information that we collect to advertisers unless you have given us permission to do so. You can opt-out of interest-based advertising from our customers, as well as our customers' advertising on Shoclef based on data collected through third party sites, by adjusting your settings. Please note that opting out will not remove advertising from the pages you visit; it will mean that the ads you see may not be matched to your interests. If you are not a Shoclef member, learn more about cookies and how to opt out. Click here to learn more about the self-regulatory principles we adhere to.

What third-party cookies does Shoclef use?

Our lists some of the third party cookies on our sites. Please note that the names of cookies, pixels and other technologies may change over time. Please also note that companies and other organizations that sponsor pages on Shoclef may use cookies, pixels or other technologies on their Shoclef pages to learn about your interest in them.

Controlling cookies

Most browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience, since it will no longer be personalized to you. It may also stop you from saving customized settings like login information.

Cookies

We use "cookies" to store specific information about you and track your visits to the Sites. It is not uncommon for websites to use cookies to enhance identification of their users. A "cookie" is a small amount of data that is sent to your browser and stored on your computer's hard drive. A cookie can be sent to your computer's hard drive only if you access the Sites using a computer. If you do not de-activate or erase the cookie, each time you use the same computer to access the Sites, our web servers will be notified of your visit to the Sites and in turn we may have knowledge of your visit and the pattern of your usage. Generally, we use cookies to identify you and enable us to i) access your Registration Information or Account Information so you do not have to re-enter it; ) gather statistical information about usage by users) research visiting patterns and help target advertisements based on user interests; iv) assist our partners to track user visits to the Sites and process orders; and v) track progress and participation in promotions. You can determine if and how a cookie will be accepted by configuring the browser which is installed in the computer you are using to access the Sites. If you choose, you can change those configurations. By setting your preferences in the browser, you can accept all cookies or you can choose to be notified when a cookie is sent or you can choose to reject all cookies. If you reject all cookies by choosing the cookie-disabling function in your browser, you may be required to re-enter information on the Sites more often and certain features of the Sites may be unavailable.

What to do if you don't want cookies to be set or want them to be removed?

If you don't want us to use cookies when you visit Shoclef.com, you can opt-out of some cookies on your settings page. In order for us to recognize that you have opted out of cookies, we have to place our Shoclef.com opt-out cookie on your device so we can know not to set other Shoclef.com cookies the next time you visit. If you do not want to receive cookies, you can also change your browser settings on your computer or other device you're using to access our services. If you use Shoclef.com without changing your browser settings, we'll assume that you're happy to receive all cookies on the Shoclef.com website. Most browsers also provide functionality that lets you review and erase cookies, including Shoclef.com cookies. Please note that the Shoclef.com site will not work properly without cookies. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit wikipedia.org, www.allaboutcookies.org, or www.aboutcookies.org.

Other helpful resources

To learn more about advertisers' use of cookies the following links are helpful:
European Interactive Digital Advertising Alliance (EU)
Internet Advertising Bureau (US)
Internet Advertising Bureau (EU)

Browser manufacturers provide help pages relating to cookie management in their products. Please see below for more information.
Google Chrome
Internet Explorer
Mozilla Firefox
Safari (Desktop)
Safari (Mobile)
Android Browser
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Promotion Terms and Conditions

Last Updated: August 10, 2018

1. Incorporation.

These Promotion Terms and Conditions (“Promotion Terms”) are expressly incorporated into and made a part of the Promotion Agreement Cover Sheet (“Cover Sheet”) (the Cover Sheet and Promotion Terms, collectively, the “Agreement”).

2. Term and Termination.

The Agreement shall commence on the Effective Date and shall continue until the Promotion End Date specified on the Cover Sheet (the “Term”), unless earlier terminated as provided herein. Except as may be expressly agreed in the Cover Sheet, either party may terminate the Agreement in its entirety at any time, with or without cause, by giving the other party thirty (30) days’ prior written notice of termination. Either party may terminate the Agreement in its entirety upon the other party’s material breach of the Agreement if such breach, where curable, has not been cured within ten (10) days after written notice thereof to such other party. Accrued and outstanding payment obligations, Sections 1, 3, 5.2, 6 and 8–13, and the last sentence of this Section 2 shall survive the expiration or termination of the Agreement.

3. Fees and Payment.

Fees to be paid by one party to the other party in connection with the Agreement, if any, are set forth on the Cover Sheet (“Fees”). All Fees are due within twenty-four hours (1) day from receipt of an undisputed invoice sent to the party’s address identified on the Cover Sheet, and shall be paid in the currency specified on the Cover Sheet (or in Euros if no currency specified). The owing party shall be responsible for any sales, use or value-added taxes imposed by any taxing authority with respect to the Fees payable hereunder, provided that an owing party shall not be liable for any taxes related to the income of the other party. Except as may be expressly agreed in the Cover Sheet, each party shall be responsible for its costs and expenses associated with its performance under the Agreement.

4. Intellectual Property.

4.1 License to Marks; Restrictions.

The term “Marks” shall mean the trademarks, service marks, trade names, logos, slogans and other identifying symbols and indicia of a party (“Licensor”). Each party hereby grants to the other party (“Licensee”), solely during the Term, a limited, royalty-free, non-exclusive, non-transferable, non-assignable (except as set forth in Section 12) license, without the right to sublicense, to use and display the Licensor’s Marks solely for the purpose of the Promotion. All use of a Licensor’s Marks by Licensee will be in the form and format approved by Licensor, and Licensee will not otherwise use or modify Licensor’s Marks without Licensor’s prior written consent. All goodwill related to Licensee’s use of Licensor’s Marks shall inure solely to the benefit of Licensor. Marks will at all times remain the exclusive property of the respective Licensor. Except as expressly set forth herein, Licensor does not, and shall not be deemed to, grant Licensee any licence or rights under any intellectual property or other proprietary rights. All rights not granted herein are expressly reserved by Licensor.

4.2 No Development.

EACH PARTY ACKNOWLEDGES AND AGREES THAT THERE SHALL BE NO DEVELOPMENT OF TECHNOLOGY, CONTENT, MEDIA OR OTHER INTELLECTUAL PROPERTY BY EITHER PARTY FOR THE OTHER PARTY PURSUANT TO THIS AGREEMENT. Any development activities relating to any technology, content, media or other intellectual property must be the subject of a separate written agreement between Shoclef Corporation Limited. and Company prior to the commencement of any such activities.

5. Confidentiality.

5.1 Definition.

The term “Confidential Information” shall mean any confidential or proprietary business, technical or financial information or materials of a party or any of its affiliates (“Disclosing Party”) provided to the other party or any of its affiliates (“Receiving Party”) in connection with the Agreement, whether orally or in physical form, and shall include the terms of the Agreement. However, Confidential Information shall not include information (a) previously known by Receiving Party without an obligation of confidentiality, (b) acquired by Receiving Party from a third party which was not, to Receiving Party's knowledge, under an obligation of confidentiality, (c) that is or becomes publicly available through no fault of Receiving Party, or (d) that Disclosing Party gave written permission to Receiving Party to disclose, but only to the extent of such permitted disclosure.

5.2 Requirements.

Except as required by applicable law, each Receiving Party agrees that (a) it will use Confidential Information of Disclosing Party solely for the purpose of the Agreement and (b) it will not disclose the Confidential Information of the Disclosing Party to any third party other than the Receiving Party's employees or agents, on a need-to-know basis, who are bound by obligations of nondisclosure and restricted use at least as strict as those contained herein, provided that Receiving Party remains liable for any breach of the confidentiality provisions of the Agreement by its employees or agents. The Receiving Party will protect the Confidential Information of the Disclosing Party in the same manner that it protects the confidentiality of its own proprietary and confidential information, but in no event using less than a reasonable standard of care. In the event Receiving Party receives a subpoena or other administrative or judicial demand for any Confidential Information of Disclosing Party, Receiving Party will give Disclosing Party prompt written notice of such subpoena or demand and allow Disclosing Party to assert any available defenses to disclosure. Upon request by Disclosing Party, Receiving Party will return or destroy all copies of any Confidential Information of the Disclosing Party. Confidential Information will at all times remain the property of the Disclosing Party. The provisions of this Section 5.2 will expire three (3) years after the expiration or termination of the Agreement, except with respect to Confidential Information that constitutes “trade secrets” under applicable law for which this Section 5 shall survive indefinitely.

6. Privacy & Data.

Any third party data and/or personal information that may be obtained or used by either party or their affiliates in connection with the Promotion (“Data”) will be collected, used, stored and maintained according to (a) generally accepted data collection standards and applicable law and (b) such party’s privacy policy detailing such party’s data practices, which shall be published during the Term. Except as may be set forth on the Cover Sheet, each party (or its applicable affiliates) shall own, and shall not be required to share, any Data that it maintains or collects with respect to the Agreement. A party’s Data shall be deemed the Confidential Information of such party.

7. Insurance.

During the Term and for one (1) year thereafter, each party shall maintain General Commercial Liability and, if required by law, Worker’s Compensation (or substantially equivalent) insurance. The General Commercial Liability insurance policy limits shall be the greater of (a) the limits required by applicable law or (b) the limits customarily maintained by companies in the party’s industry, in each case in such party’s place of incorporation or registration. All policies shall be written by reputable insurance companies in the jurisdiction. Such insurance shall be primary and non-contributing to any insurance maintained or obtained by the other party and shall not be cancelled or materially reduced without thirty (30) days’ prior written notice to the other party. Upon a party’s request, the other party shall provide evidence of the insurance required herein. In no event shall the limits of any policy be considered as limiting the liability of a party under the Agreement.

8. Warranties; Disclaimer.

8.1 Warranties.

Each party hereby represents and warrants that (a) it has full power and authority to enter into the Agreement and perform its obligations hereunder, (b) it is duly organized, validly existing and in good standing under the laws of the jurisdiction of its origin, (c) it has not entered into, and during the Term will not enter into, any agreement that would prevent it from complying with the Agreement, (d) it will comply with all applicable laws related to its performance of the Agreement, including, without limitation, consumer privacy and data protection laws, (e) it shall neither offer or give to a third party, nor seek or receive from any third party, directly or indirectly for itself or for any other party, any gift, payment, consideration or benefit of any kind which is or could be construed as a bribe or other corrupt practice, and (f) the content, media and other materials used or provided by such party as part of the Promotion, will not infringe or otherwise violate the intellectual property rights, rights of publicity or other proprietary rights of any third party.

8.2 DISCLAIMER.

EXCEPT AS SET FORTH HEREIN, EACH PARTY MAKES NO REPRESENTATIONS, AND HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, REGARDING ITS SERVICES OR PRODUCTS OR ANY PORTION THEREOF, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.

9. Indemnity.

Each party (the “Indemnifying Party”) will indemnify, defend and hold harmless the other party (the “Indemnified Party”), its affiliates and their respective directors, officers, employees, agents, successors and assigns against all claims, damages, losses and expenses (including reasonable outside attorney fees) with respect to any third party claim arising out of or related to (a) the negligence or willful misconduct of Indemnifying Party and its employees or agents in their performance of the Agreement, (b) a breach (or claim that, if true, would be a breach) of any of the Indemnifying Party’s representations or warranties in the Agreement, (c) labour or pension claims related to this Agreement brought against the Indemnified Party by the Indemnifying Party’s employees or agents, or (d) the infringement of a third party’s intellectual property rights by the Indemnifying Party’s Marks, but only if such Marks have been used by the Indemnified Party in the manner approved by the Indemnifying Party. The Indemnified Party shall provide prompt notice to the Indemnifying Party of any potential claim subject to indemnification hereunder. The Indemnifying Party will assume the defense of the claim through counsel designated by it and reasonably acceptable to the Indemnified Party. The Indemnifying Party will not settle or compromise any claim, or consent to the entry of any judgment, without written consent of the Indemnified Party, which will not be unreasonably withheld. The Indemnified Party will reasonably cooperate with the Indemnifying Party in the defense of a claim, at Indemnifying Party’s expense.

10. Limits of Liability.

EXCEPT FOR A PARTY’S INDEMNIFICATION OBLIGATIONS OR FOR A BREACH OF CONFIDENTIALITY, IN NO EVENT SHALL EITHER PARTY OR THEIR RESPECTIVE AFFILIATES BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR LOSS OF BUSINESS OR PROFITS, SUFFERED BY THE OTHER PARTY OR ANY THIRD PARTY ARISING OUT OF THIS AGREEMENT, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

11. No Publicity.

Unless otherwise expressly set forth on the Cover Sheet, neither party may issue a press release or otherwise refer to the other party in any manner with respect to the Agreement, the Promotion or otherwise, without the prior written consent of such other party.

12. General.

THE AGREEMENT SHALL BE CONSTRUED IN ACCORDANCE WITH AND CONTROLLED BY THE LAWS OF Hong Kong Process may be served on either party by Hong Kong mail, postage prepaid, certified or registered, return receipt requested, or by such other method as is authorized by Hong Kong The parties agree that Company hereby consents to the exclusive jurisdiction and venue in the District Court of Panama, which shall have exclusive jurisdiction to determine all disputes surrounding the Agreement. Any and all notices permitted or required to be given hereunder shall be sent to the address first set forth on the Cover Sheet, or such other address as may be provided, and deemed duly given (a) upon actual delivery, if delivery is by hand, (b) one (1) day after being sent by overnight courier, charges prepaid, or (c) by electronic mail to the designated recipient. The failure of either party to enforce the provisions hereof shall not be construed as a waiver of such provisions. Any modification or amendment to the Agreement shall be effective only if in writing and signed by both parties. In the event any provision of the Agreement is determined to be invalid or unenforceable by ruling of an arbitrator or court of competent jurisdiction, the remainder of the Agreement shall remain in full force and effect. The Agreement may not be assigned, in whole or in part, by a party without the prior written consent of the other party, provided that each party may assign the Agreement to (a) an affiliate of such party, or (b) upon notice to the other party, in connection with the sale of all or substantially all of such party’s equity, business or assets. The Agreement shall be binding upon and shall inure to the benefit of each party hereto and its respective successors and permitted assigns. Any delay in or failure by either party in performance of the Agreement shall be excused if and to the extent such delay or failure is caused by occurrences beyond the control of the affected party including, without limitation, decrees or restraints of Government, acts of God, strikes, work stoppage or other labor disturbances, war or sabotage. Nothing in the Agreement shall be deemed to create any joint venture, joint enterprise, or agency relationship among the parties, and neither party shall have the right to enter into contracts on behalf of, or to otherwise incur any liability or obligation on behalf of, the other party hereto, in the absence of a separate written agreement between the parties. Each party shall be solely responsible for its employees and agents used in connection with the Agreement. The Agreement contains the full and complete understanding and agreement between the parties relating to the subject matter hereof and supersede all prior and contemporary understandings and agreements, whether oral or written, relating to the subject matter hereof. For informational purposes, this Agreement may be drawn up in other languages, it being understood that in the event of any conflict related to translation, the English version shall prevail. The Agreement may be executed in one or more counterparts and by exchange of signed counterparts transmitted electronically, each of which shall be deemed an original and all of which, when taken together, shall constitute one and the same original instrument.

13. Definitions.

The following terms, as may be used in the Cover Sheet, shall have the meanings set forth below:

13.1. “Personal Shopper, Buyers and Business Users Partner” shall mean an independent contractor providing on-demand shopping and logistics services to riders using the Shoclef App under license from Shoclef Corporation Limited.

13.2. “In-App View” shall mean a unique view deployed by Shoclef Corporation Limited. within the Shoclef App through which registered users may request a ride.

13.3. “New User” shall mean an individual who downloads the Shoclef App, creates a new user account (including entering credit or debit card information), enters a Promo Code and completes a first purchase using the Shoclef App.

13.4. “Promo Code” shall mean promotional codes valid for the first-time usage of the Shoclef service provided by Shoclef to Company in the amounts and quantities provided in the Agreement.

13.5. “Promo Codes” shall mean promotional codes valid for the usage of the Shoclef service provided by Shoclef to Company in the amounts and quantities provided in the Agreement.

13.6. “Shoclef App” shall mean the Shoclef mobile application.

Cancellations And How To Avoid Them

Last Update: August 10, 2018

On Shoclef.com, like in life, things don’t always go as planned, and you’re forced to make a decision you may not have otherwise made. Whether you’re a buyer or seller, there are instances when canceling an order is the only option. Today we’re going to show you a better way.

But before we tackle ways to prevent order cancellations, let’s look at some frequently asked questions from our community on the types of order cancellations, and how they affect your seller account:

What Are The Different Types Of Order Cancellations?

Shoclef.com Customer Support has detailed information about Shoclef.com’s cancellations policy. Here are some relevant details for sellers to be aware of:

– Buyer Requested Cancellations: Buyers can request a cancellation as long as the order isn’t in “status completed”. If the seller doesn’t respond within 48 hours the order will be cancelled. Another option is if an order is late, then a buyer can cancel without the need of the seller’s approval. Cancellations when an order is late can have a negative impact on a seller’s business. This also leaves sellers in a position in which they may have worked already, for no pay. For those reasons, this kind of cancellation should be avoided by sending your Order on time.

– Mutual Cancellations: This is one way to resolve an order that both parties can’t agree on. If one side requests and the other accepts within 24 hours, then the order is cancelled mutually. If a buyer doesn’t respond within two days of a seller initiating a Mutual Cancellation, the Order is automatically canceled and the cancellation is listed as seller initiated.

– Customer Support: If sellers and buyers don’t agree to a mutual cancellation, then contacting Shoclef.com Customer Support is the next step.

How Does Cancellations Affect My Ranking?

We cannot reveal the exact calculation, however, Shoclef.com doesn’t just look at the amount of cancellations occurred. There are different indicators involved in evaluating cancellations of orders. We look at when the cancellation occurred, if the cancellation could have been avoided, and who the buyer is.

Cancellations are just one parameter taken into account when evaluating a seller, however, it’s an important one. You, as a seller, should provide high quality service, communicate quickly when needed, provide the deliveries on time, and of course, try to minimize cancellations. With the new analytics page you’ll have a better overview of your performance, and thus, a better opportunity to improve it!

Now that we’ve covered the basics, take a look below at the situations and the corresponding steps you can take as a seller, to help prevent cancellations. Essentially, these are your seller lifelines and guidelines. We suggest you use them often.

The Buyer Has Yet To Submit Order Requirements.

The seller should use the “NUDGE” option within the order page. This notifies the buyer that the seller is waiting for requirements.

If the seller didn’t receive a response from the buyer, and the order is still pending, the seller can use the Resolution Center to open a dispute to cancel the order.

The Buyer Ordered By Mistake Or Ordered Twice.

In this case, it’s the buyer responsibility to cancel the order. However, if the buyer does not cancel the order, we recommend using the Resolution Center to initiate cancellation.

FAQ: A buyer was abusive and kept demanding and ordering things I don’t provide and my only option was to cancel, will this cancellation affect me?

Order understands that some orders may result in cancellations because the buyer is difficult to work with. Therefore, Order “flags” those buyers with a history of poor collaboration, and these cancellation won’t count against you.

The Buyer Has Not Submitted The Full Requirements.

The seller should ask the buyer for clarifications. We strongly recommend to do so once the requirements are sent and not wait until the last minute where the only option is to cancel. The seller should evaluate the Order requirements and make sure they’re clear and cover all the information, which is required to start the order.

The Buyer Requested Work, Which Is Beyond The Scope Of This Order Or Costs More Than What Was Actually Paid.

– The seller should clearly explain the difference between the price the buyer paid and what the seller is offering.

– The seller can modify the order in the Resolution Center and add relevant extras to reflect the scope of the work requested.

– If this cannot be done within the current order, the seller should send the buyer the relevant Order or a custom offer and initiate cancellation.

– The seller should also review the Order title, description, pricing, requirements and gallery and make sure they accurately represent the scope of the work the seller provides. The seller should update the FAQs to answer most common questions buyers may have.

The Buyer Requested Work, Which The Seller Is Not Qualified To Do Or Not Offered In This Order.

– In this case, when a seller receives an order they can’t do and the only option is to cancel it, the seller needs to initiate a dispute quickly. In addition, the seller should let the buyer know that they can’t perform this job. Order understands that in some case a seller receives orders, which aren’t offered, but it’s the seller’s responsibility to communicate quickly that they can’t or won’t do it.

FAQ: Many times I receive orders from buyers who don’t understand my service and ask for things I don’t offer. Therefore, I need to cancel the order, so why do you count all cancellations?

Order monitors all aspects of an order and why it was cancelled. We take this into consideration when evaluating cancellations. As a seller, you should do your best to avoid cancellations and make sure the percentage of cancellations from your total orders is low. Order is aware that there are cases when cancellations are the only option.

The Buyer Is Not Responding And I Need Their Feedback To Progress With The Order.

– The seller should write the buyer again. If no response is received within two to three days before the set delivery date, you should use the Resolution Center and request to extend the delivery time. If the buyer is still unresponsive, the seller may use the Resolution Center to cancel the order.

The Buyer Wasn’t Satisfied With The Final Delivery.

– If this Order includes revisions, the seller should try to work things out with the buyer and understand what updates are required to improve this delivery.

– The seller can send a custom offer to the buyer for the cost of a revision.

– The seller must review the Order gallery, offered package, pricing, and Order description and make sure they represent the quality of work the seller provides.

So there you have it. Some key tips to avoiding cancellations, and probably a few nuggets of truth to take away. The best part about Order is the community of amazing people, so as long as you stick to these guidelines, and continue to be awesome, you should have no problem. And if you’re looking for additional help, one of our sellers created a two-part piece for the academy on tricks he’s learned after years on Order to minimize cancellations as well as poor reviews. You can find part one here, and part two here.

What tips did we miss? Share below on the best ways to avoid cancellations as a seller.

Shoclef Social Pages Terms

Last Modified: August 10, 2018

The following terms, as well as our Data Policy, All Statement, Rights and Responsibilities, Pricing Policy, Product listing policy and Intellectual Property Rights Complaints apply to all Pages on Shoclef.con and the websites and applications of our family of companies. Additionally, all content on Pages must comply with our Product listing policy and Community Standards. You are responsible for ensuring that your Page complies with all applicable laws, statutes, and regulations.

1.General

1.1. A Page for a brand, entity (place or organization), or public figure may be administered only by an authorized representative of that brand, entity (place or organization) or public figure (an “official Page”).

1.2. Any user may create a Page to express support for or interest in a brand, entity (place or organization), or public figure, provided that it does not mislead others into thinking it is an official Page, or violate someone's rights. If your Page is not the official Page of a brand, entity (place or organization) or public figure, you must:

Not speak in the voice of, or post content as though it was coming from, the authorized representative of the Page’s subject matter; and make clear that the Page is not the official Page of the brand, entity (place or organization) or public figure.

Content posted to a Page is public and viewable by everyone who can see the Page.

You are required to restrict access to Pages (through our gating functionality) as necessary to comply with applicable laws and Shoclef policies, including our Community Standards.

You may not establish terms for your Page that conflict with our Statement of Rights and Responsibilities, Data Policy or these terms.

2.Page Management

2.1Page Names and Shoclef Web Addresses

Page names and Shoclef Web Addresses must accurately reflect Page content. We may remove administrative rights or require you to change the Page name and Shoclef Web Address for any Page that fails to meet this requirement.

Page names must: not consist solely of generic terms (e.g., “beer” or “pizza”); use proper, grammatically correct capitalization and may not include all capitals, except for acronyms; not include character symbols, such as excessive punctuation and trademark designations; not include superfluous descriptions or unnecessary qualifiers; not mislead others into thinking it is an official Page of the Page’s subject matter or is authorized by an authorized representative of the Page’s subject matter; and not violate someone’s rights.

3.Name Changes and Merges

Name changes and merges must not result in a misleading or unintended connection and must not substantially change the Page’s subject matter. Additionally, you must not request a name change or merge that would result in re-categorizing a product Page to a brand Page, a generic or opinion Page to a brand Page, or a Group to a Page.

4.Collection of Data

If you collect content and information directly from users, you will make it clear that you (and not Shoclef) are collecting it, and you will provide notice about and obtain user consent for your use of the content and information that you collect. Regardless of how you obtain content and information from users, you are responsible for securing all necessary permissions to reuse their content and information.

You will not collect users' content or information, or otherwise access Shoclef, using automated means (such as harvesting bots, robots, spiders, or scrapers) without our permission.

Don’t use information obtained from a person’s interaction with your call-to-action for any purpose other than to provide the service associated with the call-to-action. If you want to use this information for any other purpose, first obtain a person’s explicit consent.

5.Tagging

You must not inaccurately tag content or encourage users to inaccurately tag content (ex: don’t encourage people to tag themselves in photos if they aren’t in the photo).

6.Page Features

6.1.Branded Content on Pages

Branded content must comply with our Branded Content Policies. You must comply with all applicable laws and regulations, including by ensuring that you provide all necessary disclosures to people using Shoclef, such as any disclosures needed to indicate the commercial nature of content posted by you.

6.2.Cover Image

All covers are public. This means that anyone who visits your Page will be able to see your cover. Covers can't be deceptive, misleading, or infringe on anyone else's copyright. You may not encourage people to upload your cover to their personal timelines.

6.3.Applications on Pages

Apps on your Page must comply with the Shoclef Platform Policies.

6.4 Offers

If you create an offer using Shoclef’s offer creation tool, the following policies apply:

Shoclef offers must be available for a limited time.

You may only run an offer if you are the merchant for or the manufacturer of the product or service you are promoting.

You must clearly and prominently disclose any restrictions on your offer (such as expiration date or limitations on redemption).

You are solely responsible for improper redemption, fraud, disputes or other issues that arise from the distribution and/or redemption of your offer.

If your offer may be redeemed at a merchant not operated by you, it is your sole responsibility to communicate with the merchant and ensure they honor your offer.

You must only use the offer creation tool for its intended functionality and not to promote your website or other contact information, or to offer the equivalent of a gift card, gift certificate or stored value card.

You are responsible for ensuring that your offer complies with these terms and all applicable laws, rules and regulations. Offers are subject to many regulations (such as alcohol discounts and offers marketed to minors) and if you are not certain that your offer complies with applicable law, consult with an expert7.1.Promotions

you use Shoclef to communicate or administer a promotion (ex: a contest or sweepstakes), you are responsible for the lawful operation of that promotion, inclu b.Offer terms and eligibility requirements (ex: age and residency restrictions); and c.Compliance with applicable rules and regulations governing the promotion and all prizes offered (ex: registration and obtaining necessary regulatory approvals)

7.Promotions on Shoclef must include the following:

A complete release of Shoclef by each entrant or participant.

Acknowledgement that the promotion is in no way sponsored, endorsed or administered by, or associated with, Shoclef.

Promotions may be administered on Pages or within apps on Shoclef. Personal Timelines and friend connections must not be used to administer promotions (ex: “share on your Timeline to enter” or “share on your friend's Timeline to get additional entries”, and "tag your friends in this post to enter" are not permitted).

We will not assist you in the administration of your promotion, and you agree that if you use our service to administer your promotion, you do so at your own risk

8.Page Content

Pages promoting the private sale of regulated goods or services (including firearms, alcohol, tobacco, or adult products) must restrict access to a minimum age of 18.

Pages that promote or facilitate online gambling, games of skill or lotteries, including online casino, sports books, bingo, or poker, are only allowed in specific countries with prior authorization from Shoclef.

Pages must not promote the sale of prescription pharmaceuticals. Pages for online pharmacies may be permitted with prior approval from Shoclef.

Pages must not contain false, misleading, fraudulent, or deceptive claims or content.

Don't include third party products, brands or sponsors within your Page's cover photo or profile picture.

Showmarks on Show Pages must accurately represent the show, and must not represent the parent entity or network.When sharing a third party link from your Page, don’t edit any elements of the post preview.

Amended Terms for Federal, State and Local Governments in the United States

Government Terms

If you are a federal, state or local government or government agency in the United States ("You"), and You are using Shoclef Services in your official capacity ("Official Use"), the following terms apply solely to such use and all other terms remain in effect:

Disputes

You and Shoclef will endeavor to resolve any disputes in an amicable fashion. To the extent arbitration is prohibited by applicable law, terms related to binding arbitration do not apply to Official Use by federal users.

Venue and Governing Law

Terms relating to venue and governing law do not apply to your Official Use. For federal government and federal government agencies, any action You have with us will be governed by the laws of the United States of America (without reference to conflict of laws) and, in the absence of federal law and to the extent permitted under federal law, the laws of the State of California will apply.

Indemnity

If You are the federal government or a federal government agency in the United States:

Terms relating to indemnification do not apply to your Official Use except to the extent expressly authorized by federal law.

If You are a state government or state government agency in the United States:

Terms relating to indemnification will apply to You only to the extent expressly permitted by your jurisdiction's laws.

If You are a local government or local government agency in the United States:

Terms relating to indemnification will apply to You only to the extent permitted by your jurisdiction's laws.

Disclaimer Requirement

If You have an official website, your Page must contain, in a prominent location: "If you are looking for more information about [Government Entity], please visit [website URL]." Endorsement

For federal government agencies, Shoclef will not use your name, seals, trademarks, service marks, trade names, and the fact that You have a presence on Shoclef or use other Shoclef Services, to state or imply an endorsement of Shoclef Services. However, Shoclef may use your seals, trademarks, services marks, trade names, and the fact that You have a presence on Shoclef or use other Shoclef Services, as necessary for Shoclef’s regular operation of its Services.

Advertisements

For federal government agencies, if You submit a written request to Shoclef to block the display of any commercial advertisements, solicitations or links on your page, Shoclef may so agree provided that it has decided to make such blocking technology generally available for pages. Your sole remedy for Shoclef’s failure to implement such blocking technology shall be for You to terminate your use of pages.

Product Listing Policy

Last Modified: AUGUST 10, 2018

INDEX

PART 1 GENERAL PROHIBITIONS

PART 2 PROHIBITED AND CONTROLLED ITEMS

1. ILLICIT DRUGS, PRECURSORS AND DRUG PARAPHERNALIA

2. FLAMMABLE, EXPLO SIVE AND HAZARDOUS CHEMICALS

3. FIREARMS AND MUNITIONS

4. WEAPONS

5. GOVERNMENT, LAW ENFORCEMENT AND MILITARY ISSUED ITEMS

6. MEDICAL DRUGS

7. MEDICAL DEVICES

8. ADULT AND OBSCENE MATERIALS

9. CIRCUMVENTION DEVICES AND OTHER EQUIPMENT USED FOR ILLICT PURPOSES

10. ILLEGAL SERVICES

11. COLLECTIONS, ARTIFACTS AND PRECIOUS METALS

12. HUMAN PARTS, HUMAN REMAINS AND PROTECTED FLORA AND FAUNA

13. OFFENSIVE MATERIAL AND INFORMATION DETRIMENTAL TO NATIONAL SECURITY

14. TOBACCO PRODUCTS

15. GAMBLING EQUIPMENT

16. SANCTIONED AND PROHIBITED ITEMS

17. OTHER LISTING PROHIBITIONS

18. SUPPLEMENTARY POLICIES SPECIFIC TO ALIEXPRESS WEBSITE SUB-PLATFORMS

PART 3 INTELLECTUAL PROPERTY RIGHTS (IPR) PROTECTION POLICY

1.REPLICA AND COUNTERFEIT ITEMS

2.SOFTWARE

3.UNAUTHORIZED COPIES OF INTELLECTUAL PROPERTY

PART 1 GENERAL PROHIBITIONS

1.1 You may not post or sell any item that is restricted or prohibited by a federal, state or local law in any country or jurisdiction. Please be aware that the www.Shoclef.com website (hereinafter the “Shoclef.com Website”, which includes and is not limited to its sub-domain wholesale.Shoclef.com (hereinafter “Wholesale Marketplace”)) website function as a global marketplace; thus the selling or posting of items may be prohibited because of laws outside of the jurisdiction where you reside. Below, we have listed some categories of prohibited or restricted items. HOWEVER, THIS LIST IS NOT INTENDED TO BE EXHAUSTIVE; YOU, AS THE SELLER OR SERVICE PROVIDER ARE RESPONSIBLE FOR ENSURING THAT YOU ARE NOT POSTING AN ITEM THAT IS PROHIBITED BY LAW IN ANY JURISDICTION. Unless otherwise indicated and annotated accordingly below, the list of prohibited or restricted items as listed shall be applicable to the Shoclef.com Website.

For the purposes of this Product Listing Policy, transactions which are supported by the Shoclef.com Transaction Services Agreement shall be “Relevant Online Transactions”.

1.2 Shoclef.com has chosen to also prohibit the posting of items which may not be restricted or prohibited by law but are nonetheless controversial including:

(a) Items that encourage illegal activities (e.g. lock pick tools, synthetic urine for cheating drug tests);

(b) Items that are racially, religiously or ethnically derogatory, or that promote hatred, violence, racial or

religious intolerance;

(c) Giveaways, lotteries, raffles, or contests;

(d) Stocks, bonds, investment interests, and other securities;

(e) Pornographic materials or items that are sexual in nature;

(f) Items that do not offer a physical product or service for sale, such as digital currencies and advertisements solely for the purpose of collecting user information.

1.3 Shoclef.com, in its sole and exclusive discretion, reserves the right to impose additional restrictions and prohibitions.

1.4 In the event of inconsistency, ambiguity or conflict of the contents of this policy with any other terms of the Shoclef.com platform, or between the English and other language versions of this policy, the English version and the decision of Shoclef.com exercised in its absolute discretion shall always prevail.


PART 2 PROHIBITED AND CONTROLLED ITEMS

1. ILLICIT DRUGS, PRECURSORS AND DRUG PARAPHERNALIA

1.1 Shoclef.com expressly forbids any and all listing or sale of narcotics, tranquilizers, psychotropic drugs, natural drugs, synthetic drugs, steroids and other controlled substances (including all drugs listed in Schedules I, II, III, IV or V of the Uniform Controlled Substances Act, 21 U.S.C. 801 et seq.). Such activity can result in your account being delisted.

1.2 The listing or sale of all drug precursor chemicals (such as those listed in the Convention on Psychotropic Substances of 1971) is strictly prohibited.

1.3 Drug paraphernalia, including all items that are primarily intended or designed for use in manufacturing, concealing, or using a controlled substance, are strictly forbidden on the Site. Such items include, but are not limited to those items used for the ingestion of illicit substances, including pipes such as water pipes, carburetor pipes, chamber pipes, ice pipes, bongs etc.

1.4 The listing or sale of packaging materials which may be utilized to contain controlled substances, materials conducive to smuggling, storing, trafficking, transporting and manufacturing illicit drugs (e.g. marijuana grow lights), publications and other media providing information related to the production of illicit drugs.

2. FLAMMABLE, EXPLOSIVE AND HAZARDOUS CHEMICALS

2.1 The posting of explosives and related ignition and detonation equipment is strictly prohibited. Such activity can result in your account being delisted.

2.2 Radioactive substances, toxic and poisonous chemicals are forbidden on the Shoclef.com Website.

2.3 The posting, offering for sale, or offering for purchase of hazardous or dangerous materials (such as the categories of dangerous goods as defined under the International Maritime Dangerous Goods Code) are forbidden on the Shoclef.com Website.

2.4 Ozone depleting substances are not permitted to be listed.

2.5 The posting, offering for sale, or offering for purchase of any products containing harmful substances (e.g. items containing asbestos) are forbidden on the Shoclef.com Website.

2.6 Listing of fireworks, firecrackers and associated products are forbidden on both the Wholesaler Marketplace and shoclef.com platforms for Relevant Online Transactions. Where the seller is a properly licensed seller of these products in mainland China, and exception can be made where the sale will not amount to a Relevant Online Transaction.

3. FIREARMS AND AMMUNITIONS

3.1 Any service, instruction, process, or aid for producing any biological, chemical, or nuclear weapons, or other Weapons of Mass Destruction (WMD) or known associated agents is strictly prohibited by international law and accordingly prohibited on the Site. Any violation of this policy will result in the notification of government authorities by Shoclef.com and your account being delisted.

3.2 The posting of, offering for sale, or offering for purchase of any arms, munitions, military ordnance, weapons (including explosive weapons), and/or any related parts and components (whether integral or otherwise) is strictly prohibited. Such activity can result in your account being delisted.

3.3 Shoclef.com does not permit the posting, offering for sale, or offering of purchase of replica, "look-alike” or imitation firearms, and/or any related parts and components (whether integral or otherwise). This prohibition covers such products as air guns, BB guns, paintball guns, harpoons, spear guns and other weapons that may discharge a projectile containing any gas, chemical, or explosive substance.

4. WEAPONS

4.1 Shoclef.com does not permit the posting, offering for sale, or offering of purchase of weapons that can incapacitate or cause serious physical harm to others (e.g. stun guns, batons, crossbows)

4.2 While listing of most knives and other cutting instruments is permitted, switchblade knives, gravity knifes, knuckledusters (bladed or not), bladed handheld devices, and disguised knives are prohibited.

4.3 Shoclef.com maintains discretion over what items are appropriate and may cause removal of a listing that it deems as a weapon.

5.GOVERNMENT, LAW ENFORCEMENT AND MILITARY ISSUED ITEMS

5.1 The following items are not permitted to be listed:

(a) Articles of clothing or identification that claim to be, or appear similar to, official government uniforms.

(b) Law enforcement badges or official law enforcement equipment from any public authority, including badges issued by the government of any country.

(c) Military decorations, medals and awards, in addition to items with substantially similar designs.

5.2 Police uniforms, police insignia and police vehicles may not be posted unless they are obsolete and in no way resemble current issue police uniforms, police insignia and police vehicles. This fact must be clearly stated within the posting description.

5.3 There are some police items that may be listed on the Shoclef.com Website, provided they observe the following guidelines:

(a) Authorized general souvenir items, such as hats, mugs, pins, pens, buttons, cuff links, T-shirts, money clips that do not resemble badges, and paperweights that do not contain badges.

(b) Badges that are clearly not genuine or official (e.g. toy badges).

(c) Historical badges that do not resemble modern law enforcement badges, provided that the item description clearly states that the badge is a historical piece at least 75 years old or issued by an organization which no longer exists.

5.4 The following mass-transit related items are not permitted to be listed:

(a) Any article of clothing or identification related to transportation industries, including but not limited to, commercial airline pilots, flight attendants, airport service personnel, railway personnel, mass-transit security personnel. Vintage clothing related to commercial airlines or other mass-transit may be listed provided that the description clearly states that the item is at least 10 years old, is no longer in use and does not resemble any current uniform.

(b) Manuals or other materials related to commercial transportation, including safety manuals published by commercial airlines and entities operating subways, trains or buses. Such items may only be listed if the description clearly states that the material is obsolete and no longer in use.

(c) Any official, internal, classified or non-public documents.

5.5 Listing of police equipment and associated products are forbidden on the Wholesaler Marketplace platform for Relevant Online Transactions. Where the seller is a properly licensed seller of these products in mainland China, and exception can be made where the sale will not amount to a Relevant Online Transaction.

6. MEDICAL DRUGS

6.1 The posting of prescription drugs, psychotropic drugs and narcotics is strictly prohibited.

6. 2 The listing or sale of orally administered or ingested sexual enhancement foods and supplements is prohibited.

6. 3 Prescription veterinary drugs may not be listed.

6. 4 Members may post OTC (over-the-counter) drugs on the Shoclef.com Website after provision of appropriate production and sales permits to the Website, while transactions of these products are strictly prohibited to be entered into as a Relevant Online Transaction.

7. MEDICAL DEVICES

Shoclef.com does not permit the posting of unauthorized medical devices. Members may only post authorized medical devices after provision of appropriate production and sales permits to the Website, while transactions of these products are strictly prohibited to be entered into as a Relevant Online Transaction.

8. ADULT AND OBSCENE MATERIALS

8.1 The posting or sale of pornographic materials is strictly prohibited, as it violates laws in many countries. While pornography is difficult to define and standards vary from nation to nation, Shoclef.com will generally follow guidelines accepted in Hong Kong and the PRC.

8.2 Items depicting or suggestive of bestiality, rape sex, incest or sex with graphic violence or degradation, and any items depicting or suggestive of sex involving minors, are strictly prohibited.

8.3 In determining whether listings or information should be removed from the Shoclef.com Website, we consider the overall content of the posting, including images, pictorials, and text.

8.4 While sex toys and related products are permitted to be listed, product descriptions may not include nude or otherwise sexually explicit images.

9. CIRCUMVENTION DEVICES AND OTHER EQUIPMENT USED FOR ILLICT PURPOSES

9.1 Descramblers and other items that can be used to gain unauthorized access to television programming (such as satellite and cable TV), internet access, telephone, data or other protected, restricted, or premium services are prohibited. Stating the item is for educational or test purposes will not legitimize a product that is otherwise inappropriate. Some examples of items which are not permitted include smart cards and card programmers, descramblers, DSS emulators and hacking software.

9.2 Similarly, information on "how to" descramble or gain access to cable or satellite television programming or other services without authorization or payment is prohibited. Shoclef.com's policy is to prohibit any encouragement of this type of activity.

9.3 Devices designed to intentionally block, jam or interfere with authorized radio communications, such as cellular and personal communication services, police radar, global positioning systems (GPS) and wireless networking services (Wi-Fi) are prohibited.

9.4 The listing or sale of spy equipment and devices used for interception of wire, oral and electronic communications is not permitted on the Site.

9.5 Hidden photographic devices are permitted on the Shoclef.com Website, unless used for sexual or illicit

purposes.

9.6 Bank card readers and “skimmers” are prohibited from being listed.

9.7 Any and all unauthorized circumvention devices not included in the above are also strictly prohibited.

10. ILLEGAL SERVICES

10.1 Listings claiming to provide government services and related products are strictly prohibited. Examples include:

(a) Official government-issued identification documents, such as birth certificates, driving licenses, passports and visas;

(b) Completed applications for the above mentioned documents

(c) Any materials, equipment or processes designed for use in the production of government-issued identification documents (e.g. driving license holograms, passport booklets).

(d) The offering for sale or purchase of textile quota is prohibited on the Shoclef.com Website.

10.2 The listing or sale of any form of invoices or receipts (including blank, pre-filled, or value added invoices or receipts), is strictly prohibited on the Site.

10.3 Shoclef.com prohibits listings that offer financial services, including money transfers, issuing bank guarantees and letters of credit, loans, fundraising and funding for person investment purposes, etc.

10.4 Shoclef.com prohibits listings for the sole purpose of collecting user information or raising money.

10.5 Listings that offer medical or healthcare services, including services for medical treatment, rehabilitation, vaccination, health checks, psychological counseling, dietetics, plastic surgery and massage are prohibited.

10.6 The posting or sale of bulk email or mailing lists that contain personally identifiable information including names, addresses, phone numbers, fax numbers and email addresses, is strictly prohibited. Also prohibited are software or other tools which are designed or used to send unsolicited commercial email (i.e. "spam").

10.7 Job postings from which a factory/company/institute may directly recruit employees are prohibited on the Site.

10.8 Shoclef.com is an online business to business information platform; personal and non-business information is prohibited.

10.9 Non-transferable items may not be posted or sold through the Shoclef.com Website. Many items including lottery tickets, airline tickets and some event tickets may not be resold or transferred.

11. COLLECTIONS, ARTIFACTS AND PRECIOUS METALS

11.1 Shoclef.com strictly forbids the sale and purchase of currency, coins, banknotes, stocks, bonds, money orders, credit and debit cards, investment interest, currency in digital or any intangible form (e.g. crypto-currency), as well as the equipment and materials used to produce such items.

11.2 Counterfeits of the identified articles in 11.1, legal tender and stamps are strictly prohibited.

11.3 Reproductions or replicas of coins as collectible items must be clearly marked with the word "COPY", "REPRODUCTION" or "REPLICA" and comply with all relevant local laws.

11.4 Listings that offer the sale or buying of gold, silver and other precious metals (not including jewelry) are prohibited.

11.5 Rough diamonds and “conflict minerals” originating from non-compliant countries may not be listed.

11.6 Artifacts, cultural relics, historical grave markers, and related items are protected under the laws of the PRC, the United States, and other jurisdictions; and may not be posted or sold through the Shoclef.com Website.

12. HUMAN PARTS, HUMAN REMAINS AND PROTECTED FLORA AND FAUNA

12.1 Shoclef.com prohibits the listing of human body parts and remains. Examples of such prohibited items include, but are not limited to: organs, bones, blood, sperm, and eggs. Items made of human hair, such as wigs for commercial uses, are permitted.

12.2 The listing or sale of any animal (including any animal parts such as pelts, skins, internal organs, teeth, claws, shells, bones, tusks, ivory and other parts) protected by the Convention on International Trade in Endangered Species of Wild Fauna and Flora (CITES) or any other local law or regulation is strictly forbidden on the Shoclef.com Website.

12.3 The listing or sale of products made with any part of and/or containing any ingredient derived from sharks or marine mammals is prohibited on the Shoclef.com Website.

12.4 The listing or sale of products made from cats, dogs and bears, as well as any processing equipment, is prohibited on the Shoclef.com Website..

12.5 The listing or sale of poultry, livestock and pets for commercial purposes is permitted on the Shoclef.com website. For the avoidance of doubt, live animals are prohibited from being listed on the marketplace platform.

13. OFFENSIVE MATERIAL AND INFORMATION DETRIMENTAL TO NATIONAL SECURITY

13.1 Any and all publications and other media containing state secrets or information detrimental to national security or public order are prohibited. Such activity can result in your account being delisted.

13.2 Any information supporting or advocating infringement of national sovereignty, terrorist organizations or discrimination on grounds of race, sex, or religion is strictly prohibited on the Shoclef.com website. Such activity can result in your account being delisted.

13.3 Postings that are ethnically or racially offensive are prohibited on the Site. Sellers and purchasers must ensure that any wording used portrays appropriate sensitivity to those who might read it in their postings, and when they are offering or purchasing potentially offensive items or services.

13.4 Occasionally, if materials are of historical value or integral to the item (such as a book title), members may use offensive words and phrases such as "Yang Guizi" in the subject and description of a posting.

Shoclef.com reserves the sole discretion to decide the removal of such items and encourages all members to treat others as they themselves would like to be treated.

13.5 Materials advocating, promoting or otherwise supporting fascism, Nazism and other extreme ideologies are strictly prohibited.

14. TOBACCO PRODUCTS

14.1 The posting of tobacco products, including but not limited to cigars, cigarettes, cigarette tobacco, pipe tobacco, hookah tobacco, chewing tobacco and tobacco leaf is prohibited.

14.2 The posting of electronic cigarettes and accessories is permitted, however nicotine and other liquids (e-liquids) for use in electronic cigarettes is forbidden.

14.3 Members located in mainland China may only list equipment used for tobacco processing and production of tobacco products after provision of appropriate production and sales permits to the Website.

15. GAMBLING EQUIPMENT

The listing or sale of equipment specifically used for gambling is prohibited. Products which have other legitimate uses (such as dice and playing cards) will generally be permitted.

16. SANCTIONED AND PROHIBITED ITEMS

16.1 Products prohibited by laws, regulations, sanctions and trade restrictions in any relevant country or jurisdiction worldwide are strictly forbidden on Shoclef.com.

16.2 The listing or sale of petroleum, petroleum products and petrochemical products originating in the Islamic Republic of Iran is strictly forbidden.

16.3 The listing or sale of coal, iron, iron ore, gold, titanium ore, vanadium ore and rare earth minerals originating in the Democratic People’s Republic of Korea is strictly forbidden.

16.4 The listing or sale of crude oil by sellers and buyers located in mainland China is prohibited.

17. OTHER LISTING PROHIBITIONS

17.1 The posting of any products containing harmful substances (e.g. toys containing lead paint) is forbidden on the Shoclef.com Website and and on any other website or app that is owned by Shoclef.

17.2 Automotive airbags are expressly forbidden on the Shoclef.com website and on any other website or app that is owned by Shoclef due to containing explosive materials.

17.3 Refurbished products

The sale and purchase of refurbished mobile phones, laptops and computers is prohibited on the Shoclef.com Website.

17.4 Used products

(a) Used undergarments may not be listed or sold on the Site. Other used clothing may be listed, so long as the clothing has been thoroughly cleaned. Postings that contain inappropriate or extraneous descriptions will be removed.

(b) The listing or sale of used cosmetics is prohibited on the Shoclef.com website.

17.5 Contracts and tickets

(a) You are responsible for ensuring that your transaction is lawful and not in violation of any contractual obligation. Before posting an item on the Site, you should carefully read any contracts that you have entered into that might limit your right to sell your item on the Site. Some items, such as airline tickets, have terms printed on the item that may limit your ability to sell that item. In other cases, such as when you are distributing a company's products, you may have signed a separate contract restricting your ability to market the product.

(b) Shoclef.com does not search for items that may raise these types of issues, nor can it review copies of private contracts, or adjudicate or take sides in private contract disputes. However, we want you to be aware that posting items in violation of your contractual obligations could put you at risk with third parties. Shoclef.com therefore urges that you not list any item until you have reviewed any relevant contracts or agreements, and are confident you can legally sell it on the Site.

(c) If you have any questions regarding your rights under a contract or agreement, we strongly recommend that you contact the company with whom you entered into the contract and/or consult with an attorney.

17.6 Event ticket resale policy

Shoclef.com allows the listing of tickets to performance, sporting and entertainment events to the extent permitted by law. However, as a ticket seller, you are responsible for ensuring that your particular transaction does not violate any applicable law or the terms on the ticket itself.

17.7 Real estate

A real estate posting allows buyers to contact the seller to get more information and express interest about the property listed. Before you post a listing relating to sale or purchase of real estate, you must ensure that you have complied with all applicable laws and regulations

17.8 Stolen property

(a) The posting or sale of stolen property is strictly forbidden on the Site, and violates international law. Stolen property includes items taken from private individuals, as well as property taken without authorization from companies or governments.

(b) Shoclef.com supports and cooperates with law enforcement efforts involving the recovery of stolen property and the prosecution of responsible individuals. If you are concerned that the images and/or text in your item description have been used by another Site user without your authorization, or that your intellectual property rights have been violated by such user, please contact our service team at service@Shoclef.com.

As a transaction-based platform directly serving consumers in various markets, the Shoclef.com website is subject to certain prohibitions and restrictions in different jurisdictions.

18. SUPPLEMENTARY POLICIES

18.1 Chemical products

(a)The posting of any chemical products on the Shoclef Website is prohibited.

18.3 Current prohibitions specific to the Russian sub-platform include:

(a) Products containing images of illicit drugs (e.g. apparel printed with marijuana leaf motifs)

(b) Swords (regardless whether the blade is blunt or sharpened)

(c) Information or images containing or referring to political figures

PART 3 INTELLECTUAL PROPERTY RIGHTS PROTECTION POLICY

2. REPLICA AND COUNTERFEIT ITEMS

2.1 Listing of counterfeits, non-licensed replicas, or unauthorized items, such as counterfeit designer garments, watches, handbags, sunglasses, or other accessories, is strictly prohibited on the Site.

2.2 If the products sold bear the name or logo of a company, but did not originate from or were not endorsed by that company, such products are prohibited from the Site.

2.3 Postings of branded products are permitted if a certificate of authorization has been issued by the brand owner.

2.4 Postings offering to sell or purchase replicas, counterfeits or other unauthorized items shall be subject to removal by Shoclef.com. Repeated postings of counterfeit or unauthorized items shall result in the immediate suspension of your membership.
 

3. SOFTWARE

3.1 Academic Software

(a) Academic software is software sold at discounted prices to students, teachers, and employees of accredited learning institutions.

(b) On the Site, please do not list any academic software unless you are so authorized. Postings violating Shoclef.com's academic software policy may be deleted prior to publication.

(c) For postings of academic software on behalf of an authorized educational reseller or an educational institution, such licensure must be stated conspicuously in the listings. A certificate of authorization issued by the authorized educational reseller (or the educational institution) must also be provided to Shoclef.com.

3.2 OEM Software

Do not list "OEM" or "bundled" copies of software on the Shoclef.com Website unless you are selling it with computer hardware. Original Equipment Manufacturer (OEM), or bundled software, is software that is obtained as part of the purchase of a new computer. OEM software licenses usually prohibit the purchaser from reselling the software without the computer or, in some cases, without any computer hardware.

4. UNAUTHORIZED COPIES OF INTELLECTUAL PROPERTY

The listing or sale of unauthorized (pirated, duplicated, backup, bootleg, etc.) copies of software programs, video games, music albums, movies, television programs, photographs or other protected works is forbidden on the Site.

For further information of Intellectual Property Rights (IPR) Protection Policy, please click on: shoclef.com/ intellectual property

NOTICE: THIS LIST SHOULD NOT BE CONSIDERED EXHAUSTIVE IN NATURE AND SHALL BE UPDATED ON A CONTINUOUS BASIS. IF YOU ARE UNSURE ABOUT THE PRODUCT YOU WISH TO LIST WITH THE SITE IN REGARD TO ITS APPROPRIATENESS OR LEGALITY, PLEASE CONTACT OUR CUSTOMER SERVICES DEPARTMENT

Limitation of liability

Date of Last Revision: August 10, 2018

This document highlights the limitation of liability stated in our Terms of Use. This document is incorporated into and governed by our Terms of Use.

1. Disclaimer of Warranties

YOUR USE OF OUR SERVICES, THE CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THIS SITE IS AT YOUR OWN RISK. THE SERVICES, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THIS SITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND. EXCEPT AS PROHIBITED BY LAW, WE DISCLAIM ALL WARRANTIES OF EVERY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. WE MAKE NO REPRESENTATION OR WARRANTY WITH RESPECT TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THIS SITE. WE MAKE NO REPRESNTATION OR WARRANTY THAT THIS SITE, ITS CONTENT OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SERVICES WILL BE ACCURATE, RELIABLE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT THE SERVICES OR THE SERVER THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS OR THAT OUR SERVICES OR ANY SERVICES OR ITEMS OBTAINED THROUGH OUR SERVICES WILL OTHERWISE MEET YOUR NEEDS OR EXPECTATIONS.

THE FOREGOING DOES NOT AFFECT ANY WARRANTIES WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

2. Limitation on Liability

IN NO EVENT WILL WE, OUR AFFILIATES OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SERVICES, ANY SITES LINKED TO IT, ANY CONTENT ON THIS SITE OR SUCH OTHER SITES OR ANY SERVICES OR ITEMS OBTAINED THROUGH THIS SITE OR SUCH OTHER SITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. HOWEVER, IF WE ARE FOUND LIABLE TO YOU FOR ANY DAMAGE OR LOSS WHICH IS IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICES OR ANY CONTENT, OUR LIABILITY WILL NOT EXCEED $100.00 USD.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY WHICH CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

3. Indemnification

You will indemnify us, our parent company, shareholders, affiliates, licensors and service providers, and our and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys’ fees) arising out of or relating to your User Contributions, the products or services that you offer through the Services, your violation of these Terms of Use, your conducts, or your use of the Services or Content.

Code of Conduct

Last Update: August 10, 2018

We want Shoclef to continue to be an authentic and safe place for our community. Help us foster this community. Post only your own coontent and always follow the law and our Terms of Use. Respect everyone on Shoclef, don’t spam people or post illegal content.

We created the Community Guidelines so you can help us foster and protect this amazing community. By using Shoclef, you agree to these guidelines and our Terms of Use.

As always, you own the content you post on Shoclef. Remember to post authentic content, and don’t post anything you’ve copied or collected from the Internet that you don’t have the right to post.

Help us stay spam-free by not artificially collecting likes, followers, or shares, posting repetitive comments or content, or repeatedly contacting people for commercial purposes without their consent.

Shoclef is not a place to support or praise terrorism, organized crime, or hate groups. Offering sexual services, buying or selling firearms and illegal or prescription drugs (even if it’s legal in your region) is also not allowed. Remember to always follow the law when offering to sell or buy other regulated goods. Accounts promoting online gambling, online real money games of skill or online lotteries must get our prior written permission before using any of our products.

We have zero tolerance when it comes to sharing sexual content involving minors or threatening to post intimate images of others.

We want to foster a positive, diverse community. We remove content that contains credible threats or hate speech, content that targets private individuals to degrade or shame them, personal information meant to blackmail or harass someone, and repeated unwanted messages. We do generally allow stronger conversation around people who are featured in the news or have a large public audience due to their profession or chosen activities.

It's never OK to encourage violence or attack anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religious affiliation, disabilities, or diseases. When hate speech is being shared to challenge it or to raise awareness, we may allow it. In those instances, we ask that you express your intent clearly.

Serious threats of harm to public and personal safety aren't allowed. This includes specific threats of physical harm as well as threats of theft, vandalism, and other financial harm. We carefully review reports of threats and consider many things when determining whether a threat is credible.

Maintain our supportive environment by not glorifying self-injury. The Shoclef community cares for each other, and is often a place where people facing difficult issues such as eating disorders, cutting, or other kinds of self-injury come together to create awareness or find support. We try to do our part by providing education in the app and adding information in the Help Center so people can get the help they need.

Encouraging or urging people to embrace self-injury is counter to this environment of support, and we’ll remove it or disable accounts if it’s reported to us. We may also remove content identifying victims or survivors of self-injury if the content targets them for attack or humor.

Each of us is an important part of the Shoclef community. If you see something that you think may violate our guidelines, please help us by reporting these violations. When you complete the report, try to provide as much information as possible, such as links, usernames, and descriptions of the content, so we can find and review it quickly.

We may work with law enforcement, including when we believe that there’s risk of physical harm or threat to public safety.

For more information, check out our Help Center and Terms of Use.

Animals policy

Last Update: August 10, 2018

The sale of animals is not allowed on our platform. Please refer to our Product Listing Policy for more details. Please feel free to contact us at support@shoclef.com if you have any questions.

Anti-Discrimination and Anti-Bullying

Last Update: August 10, 2018

At Shoclef, we celebrate diversity and strive to maintain a professional and enjoyable environment that’s safe for everyone. Please always comply with our Terms of Use and always follow the law when you use our services. It's never OK to encourage violence or attack anyone based on their race, ethnicity, national origin, sex, gender, gender identity, sexual orientation, religious affiliation, disabilities, or diseases. It’s also never okay to bully, intimidate, or harass someone for any reason. Please contact us at support@shoclef.com if you see any discriminatory or bullying behaviors, or if you see a conduct in violation of our Terms of Use.

Brands Policy

Last Update: August 10, 2018

We respect other people’s intellectual property rights, and we expect you to do the same both with third-party brands and with our brands. Please make sure that you obtain all permissions and approvals from the license holders before you use third-party brands or logos on your page or your advertisement. You may only use Shoclef trademark and logo pursuant to our trademark usage guidelines and in a manner consistent with our Terms of Use. Please contact us at support@shoclef.com if you have any questions.

Create Account

Last Update: August 10, 2018

You can create an account here. You must comply with our Terms of Use when creating your account. For example, you must make sure that the information in your account is accurate and truthful, and you should not allow others to access your account. Please contact us at support@shoclef.com if someone has hacked into your account or if someone pretends to be you in creating an account.

Data Request Policy

Last Updated: August 10, 2018

We receive requests from users and government agencies to disclose data other than in the ordinary operation and provision of the Services. This Data Request Policy outlines our policies and procedures for responding to such requests for our users’ data.

Requests for Data by Individuals

As an individual, you should contact the user whose information you seek access to. Each user controls her data and generally gets to decide what to do with her data.

Requests for Data by Legal Authority

Except as expressly permitted by an agreement or in cases of emergency to avoid death or physical harm to individuals, we will only disclose customer data in response to valid and binding compulsory legal process. We require a search warrant issued by a court of competent jurisdiction (a federal court or a court of general criminal jurisdiction of a State authorized by the law of that State to issue search warrants) to disclose customer data.

All requests by courts, government agencies, or parties involved in litigation for customer data disclosures should be sent to legal@shoclef.com and include the following information: (a) the requesting party, (b) the relevant criminal or civil matter, and (c) a description of the specific customer data being requested, including the relevant customer’s name and relevant Authorized User’s name (if applicable), the user’s URL, and type of data sought.

Requests should be prepared and served in accordance with applicable law. All requests should be narrow and focused on the specific customer data sought. We will construe all requests narrowly, so please do not submit unnecessarily broad requests. If legally permitted, the requester will be responsible for any costs arising from our response to such requests.

We are committed to the importance of trust and transparency for the benefit of our users and do not voluntarily provide governments with access to any data about users for surveillance purposes.

Domestication and International Requests<

We require that any individual issuing legal process or legal information requests (e.g., discovery requests, warrants, or subpoenas) to us properly domesticate the process or request and serve us in a jurisdiction where we are resident or have a registered agent to accept service on our behalf. We do not accept legal process or requests directly from law enforcement entities outside the U.S. or Canada. Foreign law enforcement agencies should proceed through a Mutual Legal Assistance Treaty or other diplomatic or legal means to obtain data through a court where we are located.

DELIVERIES

Last Updated: August 10, 2018

The product must be delivered as described in the order, taking into account the requirements of the buyer and the transport company that the buyer wishes to use.

A Personal Shopper should only offer and deliver the items, which the buyer can see and accept on the live screen, and make sure not to violate our Terms of Use or Terms of Services.

A Personal Shopper must make sure their Order get delivery in time.

If necessary, a Personal Shopper can extend the order delivery time through the Resolution Center.Late deliveries not only harms the buyer’s satisfaction, it can also affect their business needs when they don’t receive the products in time.

A Personal Shopper should not deliver irrelevant products just to stop the delivery time of the order. This is a flagrant violation of the Terms of Service of Shoclef Corporation Limited.

In Shoclef.com we recommend that a Personal Shopper send its orders from a company in which the buyer can have a trace number of the package. Buyers can always choose to send their order from a company in which they have an account.

A Personal Shopper must submit the invoice for the purchase and receipt of the transport through the platform of Shoclef.com. rather than external cloud platforms (for example, Dropbox).

Keep in mind, the buyer has the option to review your service in shoclef.com and your review will be available to all users.

Feedback

Last Updated: August 10, 2018

You are not obligated to provide any feedback or suggestions to us, but we certainly welcome them. In providing the feedback and suggestions to us, you grant us a perpetual, royalty-free, worldwide, irrevocable license to use the feedback and suggestions as we see fit without liability to you. You may submit your feedback or suggestions at support@shoclef.com.

Firearms policy

Last Updated: August 10, 2018

The sale of firearms or ammunition is not allowed on our platform. Please refer to our Product Listing Policy for more details. Please feel free to contact us at support@shoclef.com if you have any questions.

Fraud

Last Updated: August 10, 2018

We strive to maintain an environment that’s enjoyable for everyone, so we take fraudulent activities that undermine the trust and safety of our community seriously. As you know, you must use our services in accordance with our Terms of Use, which prohibits any fraudulent or illegal activities. We would encourage you to use caution and diligence when you interact with other users on our website as we are not liable for the actions of our users.

We also want to hear about harmful behavior on our site that violates our Terms of Use. Please contact us at reportabuse@shoclef.com and let us know the name of the user you are concerned with, and we will investigate and take appropriate actions as necessary. Thank you in advance!

Hacked or Fake Account

Last Updated: August 10, 2018

Your account should represent you, and only you should have access to your account. If someone gains access to your account, or creates an account to pretend to be you or someone else, we want to help. We also encourage you to let us know about accounts that represent fake or fictional people, pets, celebrities or organizations. Please contact us at support@shoclef.com to report such hacked or fake account.

Help Center

Last Updated: August 10, 2018

We will update this section from time to time to provide additional information that may be helpful to you. Please feel free to contact us at support@shoclef.com to let us know how we can improve your experience on our website.

Learn more about:

Our Terms of Use

The Terms of Services describing our services in more detail

The Pricing Policy

The Product Listing Policy

New Fees

Last Updated: August 10, 2018

If we introduce new fees, we will update our Pricing Policy. Please contact us at support@shoclef.com if you have any questions. Thanks.

Promotion

Last Updated: August 10, 2018

We may allow you to offer promotion to your products or services through Shoclef.com. You must abide by our Terms of Use when you offer the promotion. For example, your promotion must be truthful and accurate, and the promotion must comply with all applicable law. You must not promote or advertise illegal services or products, or products not allowed in our Product Listing Policy or in our Terms of Use. You agree to be fully responsible for the materials and to indemnify us against any claims or damages arising out of or related to your materials. You will reimburse us for any expenses and fees related to the materials, including any customer services or legal fees incurred as relate to your materials.

Refund Policy

Last Updated: August 10, 2018

If we charge a fee to connect you with other users or to allow you to purchase certain goods and services, then the fee is not refundable. Any dispute related to your fee paid to other users for purchase of goods and services is between you and the other users. Please contact us at support@shoclef.com if you have any questions.

Report Abuse

Last Updated: August 10, 2018

We strive to maintain an environment that’s enjoyable for everyone, so we take abuse and harassment seriously here at Shoclef. We want to hear about harmful behavior on our site that violates our Terms of Use. Please contact us at reportabuse@shoclef.com and let us know the name of the user you are concerned with, and we will investigate and take appropriate actions as necessary. Thank you in advance!

Trust and Safety

Latest Update: August 10, 2018

We strive to maintain a safe environment for our users. Please refer to our Terms of Use and our communications policy to learn more about the standard we expect from our users. Please feel free to contact us at support@shoclef.com to provide suggestions on how we can improve your experience and to report behaviors that interfere with the trust and safety of our community.

Suspicious Messages

Last Updated: August 10, 2018

Phishing can happen anywhere. Anyone that sends you a link to a website or app that looks similar to Shoclef.com or App and asks you for your account again is attempting to phish your account. Once you are logged into Shoclef.com or app you should not get messages asking you to log in.

If you spot any user attempting to redirect you off of Shoclef.com or app. to these phony links. Report it immediately to customerservice@shoclef.com

In other cases, people on Shoclef Corporation Limited or any company in the shoclef family may contact you with an attachment or message to contact them off of Shoclef Corporation Limited or any company in the shoclef family to arrange purchasing services directly or they may contact you on Social media channels to propose the same offer.

You may not pay other users directly using any method other than ordering through the Shoclef App or website or any company in the shoclef family.

In case you have been asked to use an alternative payment method, please report it immediately to infringement@shoclef.com.

Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details (other than your name) to communicate outside of the Shoclef app or website is not permitted and may lead to suspension or termination of your account.

If you are contacted by a user and you do not report the message or user, and forgo adhering to our Terms of Use by contacting the user off of Shoclef App or website, Shoclef Corporation Limited or any company in the shoclef family is not held responsible for any actions that may occur outside of Shoclef App or website and may result in the suspension or termination of your account and the other user.

Please see our Terms of Use and our Terms of Services for more details.

Tips Policy

Last Updated: August 10, 2018

Our services may allow you to “tip” other users to incentivize them to perform certain actions. For example, as an “Observer”, you can tip a “Player” during your use of our services if the Player performs certain actions. We would like to remind you that you must comply with our Terms of Use, including our Terms of Services that describe how our services work. As stated in our Terms of Use, you must not ask other users to do anything illegal or would be harmful to them or others. You are also responsible for your own actions. As the transaction is strictly between you and the other user, we are not responsible for any claims or damages arising out of your offer of the tip or your acceptance of the tip. Please work with the other party to resolve any issues arising out of the transaction.

User Generated Content

Last Updated: August 10, 2018

As always, you own the content you post on Shoclef. Remember to post authentic content, and don’t post anything you’ve copied or collected from the Internet that you don’t have the right to post. Please review the Terms of Use for a list of restricted content and behavior, and always follow the law. We may use the content you post pursuant to the Terms of Use.

Zero Tolerance

Last Updated: August 10, 2018

We have zero tolerance when it comes to sharing sexual content involving minors or threatening to post intimate images of others. Please refer to our Terms of Use, the Terms of Services, and our Code of Conduct on what we expect out of our users in order to maintain a safe and enjoyable environment.

SHOCLEF WEBSITE RESPONSIBLE DISCLOSURE

Last Updated: August 10, 2018

Shoclef Corporation Limited's Commitment to Security

At Shoclef .com we are committed to maintaining the security of our systems and data. We believe that good security is critical to maintaining the trust of our customers, merchants and employees. As such, we strive to continuously improve our security to ensure that we are prepared to meet the challenges posed by an ever-evolving threat landscape.

Bug Bounty Program

We value your input. When properly notified of a security issue we are committed to working with you to understand and remediate verified problems. If you believe you find an issue on our site, we encourage you to report it to us in a private and responsible way. In order to encourage this, we have established a reward program which will pay a bounty for verifiable security issues reported to us through the proper channel.

What Vulnerabilities Qualify for the Bounty?

Although not an exhaustive list, any issue that potentially affects the confidentiality, availability, or integrity of our customer's data will be considered for a bounty. Some examples of those types of issues include:

Cross-site scripting (XSS).

Cross-site request forgery (CSRF).

SQL/Code Injection.

Issues identified with our authentication or session management mechanisms.

Which Sites Qualify for the Bounty?

www.shoclef.com

www.shoclefcorporation.com

Similarly, we also have a number of issues for which we will generally not pay out a bounty - and which include anything that reports an act that is abusive or in bad faith. These include:

Bugs identified via off-the-shelf vulnerability or security scanners including open source / free / or commercial tools, i.e. burpsuite, Websecurify, Zed, Wikto.

Information revealed that may be interesting from a security standpoint but does not represent a security issue in-and-of itself. This includes but is not limited to: reporting on open ports, SSL Labs output, and stack traces that disclose information.

Infrastructure attacks, including brute force or denial of service.

Issues that require physical access, social engineering, and/or manual steps that a user would never execute on their own (i.e. copying scripts into a debug console).

Tools that generate significant amount of traffic volume or any activity deemed to disruptive to other users.

Attacks against other user accounts (target your own account only)

Issues that we are already fixing or that someone else has previously reported

Issues that are only exploited with old and typically-unused software, such as XSS that can only be exploited using an outdated browser.

Open redirects. For the instances where the impact results in the exposure of sensitive information or login compromise, please submit them and we will analyze from there.

Content Injection Issues

Fraud-related issues are not part of the program.

Underspecified reports where the information provided is insufficient to reproduce the vulnerability

Functionality bugs which do not compromise the security of our users’ accounts or personal information.

Bugs that have been disclosed publicly or to third parties (brokers) by you or others

Vulnerabilities on sites that are not owned or operated by Shoclef Corporation Limited

Testing a suspected vulnerability in a way that violates any law or compromises data that is not your own POC videos or other materials that prove the issue have been uploaded to third party website, even if marked as not publicly searchable.

Reporting Suspected Vulnerabilities

If you believe that you have found a vulnerability, please report it to disclosures@shoclef.com. A written description is required if you are sending a POC video. Our security team will interact with you directly from there. We encourage the use of encryption in your communications with us and ask that you encrypt your message to us whenever possible. Our public PGP key can be downloaded from here and is located at the bottom of this page.

Terms

In addition to the information provided above, the following Terms also apply to your participation in Shoclef’s Responsible Disclosure Program. Please note that whether to award bounties and the bounty awarded for identified issues will vary and remain at all times at Shoclef Corporation Limited discretion. If multiple vulnerabilities are reported or are closely related, we may choose to only award a single bounty. We may choose not to award bounties when we launch new products for a beta period, or otherwise are actively in a development or upkeep cycle. We may also require documentation for tax reporting purposes before we are able to pay certain bounties and we are unable to award bounties to individuals or in situations where to do so would violate a sanction list maintained by the U.S. Office of Foreign Assets Control (“OFAC”) or conflict with the letter or spirit of other applicable State, Federal or Territorial law, rule or regulation. Notwithstanding any of the above, Shoclef Corporation Limited reserves the right to cancel or modify this program at any time and without notice.

Confidentiality

Any information you receive or collect about Shoclef Corporation Limited, its affiliates or any of their users, employees or agents in connection with the Bug Bounty Program (“Confidential Information”) must be kept confidential and only used in connection with the Bug Bounty Program. You may not use, disclose, publish, or distribute any such Confidential Information, including without limitation any information regarding your Submission, without Shoclef’s prior written authorization.

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